Leasing Associate

ORION REAL ESTATE SERVICES INC•Plano, TX

10d•Onsite

About The Position

The Leasing Associate is responsible for marketing, leasing, and maintaining positive resident relations. The role works to achieve high occupancy and resident retention by creating positive relationships with prospective and current residents, clients, and vendors. The position reports to the Community Manager, Assistant Community Manager, and/or Regional Property Supervisor and does not supervise others. The Leasing Associate performs sales and leasing activities, maintains the property and show units to company standards, and follows company policies throughout application, lease, move-in, renewal, and move-out processes. The role uses on-site property software to track apartment availability and monitors market trends and competitor conditions. It also develops and carries out marketing activities, conducts outreach, records marketing efforts, and distributes resident communications.

Requirements

High school diploma or equivalent.
One year of experience in apartment leasing and/or sales.
Apartment leasing experience or experience in a customer service-related industry, such as retail sales or hospitality.
Ability to read, write, and communicate effectively to understand and complete documents and lease agreements and communicate with residents.
Ability to apply sales skills, including generating leads, conducting presentations, qualifying prospects, and closing.
High-school-level mathematical skills to calculate prorated rents, deposits, and similar amounts.
Proficiency with property management software, including ResMan, and Microsoft Office.
Basic knowledge of Fair Housing Laws.

Responsibilities

Perform sales and leasing activities, including greeting and qualifying prospects and touring the property and amenities.
Ensure the property and show units meet company standards for marketing and leasing tours; communicate upkeep needs to the Property Manager and Maintenance Team.
Record telephone and in-person traffic according to company policy.
Ensure applications are completed according to company policy.
Ensure leases are completed according to company policy.
Ensure move-in processes are completed according to company policy.
Ensure renewal processes are completed according to company policy.
Ensure move-out processes are completed according to company policy.
Use on-site property software to track apartment availability.
Stay informed about market trends and competitor conditions that may affect occupancy, and prepare market surveys.
Design marketing plans and activities to drive traffic to the property.
Complete outreach marketing and record marketing efforts.
Use the internet for marketing, including Craigslist, Google, and other search engines.
Distribute newsletters, flyers, and resident notices.