Leasing Assistant

Pomeroy Living•Lake Orion, MI

About The Position

Pomeroy Living is seeking a motivated, customer-focused Leasing Assistant to support occupancy growth at an assisted living community. The role supports the Leasing Director by helping manage admissions, developing relationships with referral sources, conducting tours for prospective residents and their families, maintaining lead information, and assisting with marketing and outreach. The position calls for a professional, dependable person with strong organizational, communication, and customer-service skills and a passion for serving seniors. A flexible schedule, including evenings and weekends, is needed to accommodate tours and events.

Requirements

  • Strong written and verbal communication and organizational skills.
  • Professional, dependable, and possessing a strong work ethic.
  • Excellent customer-service and interpersonal skills.
  • Ability to work a flexible schedule, including evenings and weekends, to accommodate tours and events.
  • Proficiency in Microsoft Office Suite.

Nice To Haves

  • Experience with CRM software.

Responsibilities

  • Assist with the admissions process to create a smooth experience for residents and their families.
  • Prepare and organize admission paperwork and documentation.
  • Assist with resident move-ins and transitions.
  • Maintain and develop relationships with referral sources, sharing information and marketing materials as needed.
  • Help schedule and coordinate presentations for referral sources.
  • Keep accurate records of interactions with referral sources.
  • Conduct informative tours for prospective residents and their families.
  • Answer questions about community services, amenities, and pricing.
  • Maintain and update the community lead database with accurate, timely information.
  • Follow up with leads professionally and promptly.
  • Assist the Leasing Director with developing and implementing marketing strategies, public relations, advertising, and outreach programs.

Benefits

  • Competitive salary and comprehensive benefits package.
  • Paid time off accrual beginning on the first day of orientation.
  • Paid holidays.
  • Access to up to 50% of earned pay daily.
  • Flexible scheduling.
  • Company-paid life insurance for full-time staff.
  • Medical insurance through Priority Health.
  • Dental insurance through Delta Dental.
  • Vision insurance.
  • 401(k) retirement plan.
  • Career advancement opportunities.
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