Leasing Assistant

Pomeroy Living • Lake Orion, MI

1h

About The Position

Pomeroy Living is seeking a motivated, customer-focused Leasing Assistant to support the Leasing Director in growing occupancy at an assisted living community. The role supports the admissions process, develops and maintains referral-source relationships, conducts tours for prospective residents and their families, manages lead information and follow-up, and assists with marketing and community outreach. The Leasing Assistant helps create a welcoming experience for residents and families throughout the admissions and move-in process.

Requirements

• Strong organizational skills.
• Strong written and verbal communication skills.
• Professional and dependable, with a strong work ethic.
• Excellent customer service and interpersonal skills.
• Ability to work a flexible schedule, including evenings and weekends, to accommodate after-hours tours and events.
• Proficiency in Microsoft Office Suite.

Nice To Haves

• Experience with CRM software.

Responsibilities

• Assist with managing the admissions process and help ensure a smooth, positive experience for residents and their families.
• Prepare and organize admission paperwork and documentation.
• Assist with resident move-ins to support a seamless transition.
• Maintain and develop relationships with referral sources, providing information and marketing materials as needed.
• Assist in scheduling and coordinating presentations for referral sources.
• Maintain accurate records of referral-source interactions.
• Conduct engaging, informative tours for prospective residents and their families.
• Answer questions about the community’s services, amenities, and pricing.
• Maintain and update the community’s lead database with accurate, timely information.
• Follow up with leads in a timely and professional manner.
• Assist the Leasing Director with developing and implementing marketing strategies, public relations, advertising, and outreach programs.

Benefits

• Competitive salary and comprehensive benefits package.
• Paid time off that begins accruing on the first day of orientation.
• Paid holidays.
• Access to up to 50% of earned pay daily.
• Flexible scheduling.
• Company-paid life insurance for full-time staff.
• Medical insurance through Priority Health.
• Dental insurance through Delta Dental.
• Vision insurance.
• 401(k) retirement plan.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed