Leasing Ambassador - The Retreat at Westerly

Landmark Properties•State College, PA

About The Position

The Leasing Ambassador is at the forefront of the community and delivers exceptional service to prospective residents to help achieve maximum occupancy prior to delivery. The role guides prospective residents through the leasing process, assists with planning and participating in on- and off-campus marketing events, and meets sales goals set by the Assistant Sales & Marketing Manager and Sales & Marketing Manager. Effective communication, time management, and strong interpersonal skills are required. The position supports leasing and marketing activities, including explaining housing contracts and addendums, generating and following up on leads, completing guest cards, scheduling and conducting tours, and assisting with social media and email and text campaigns. It also supports leasing office operations, move-in activities, and other duties as assigned. The work environment typically has a moderate noise level, and no travel is required.

Requirements

High school diploma or equivalent.
Strong organization skills.
Reliability and self-discipline.
Proficiency in Microsoft Office Suite or related software.
Availability to work an average of 15 hours per week, including evening and weekend hours, university closings, and the move-in period; extended hours may be required as necessary.

Nice To Haves

Currently pursuing a bachelor's degree in a relevant major such as Business Administration, Marketing, Communications, Real Estate, or Public Relations.
Entrata experience.

Responsibilities

Understand the Housing Contract and related addendums and clearly communicate their information to prospective residents and guarantors.
Conduct sales-closing tasks according to LEASE training guidelines.
Generate new leads, complete guest cards, schedule and conduct tours, and follow up with leads.
Assist in promoting the community through social media platforms.
Assist with email and text campaigns using the Property Management Software.
Complete daily opening and closing checklists, including model and tour route inspections, and perform housekeeping as needed.
Attend and contribute to Landmark LineUp and required staff meetings.
Respond to internet and telephone inquiries in a timely and professional manner.
Maintain detailed activity logs and notes in prospective resident accounts.
Comply with corporate procedures and government laws regarding Fair Housing.
Participate in move-in activities, including unit inspections and unit make-readies such as cleaning, painting, and furniture placement.
Complete additional tasks as assigned by the Sales & Marketing Manager.
Assist the Operations Team with Move-in Day as needed.