Top Rated Leasing Agent

The Goodman Group, LLC•Largo, FL

7d•Onsite

About The Position

The Leasing Agent supports the success of the team and community by providing service to applicants and residents and helping prospects find a home at Imperial Palms. The role drives occupancy by marketing to prospective residents, converting leads into leases, and supporting resident retention. The ideal candidate has strong relationship-building and closing skills, follows up consistently, handles objections, and uses leasing technology and marketing channels to generate qualified traffic and resident engagement. Marketing contributions may include social media content, community events, prospect outreach campaigns, and local partnerships. The position involves presenting and touring the community, leasing units, processing applications and renewals, maintaining resident files, coordinating move-ins and move-outs, and supporting the Property Manager. The employee is expected to provide courteous, responsive service consistent with the community’s Platinum Service® principles and to comply with fair housing requirements, OSHA standards, and company policies. Imperial Palms Apartments is a 638-unit community for adults 55 and older in Largo, Florida. The employer describes a supportive work environment, opportunities to grow, and a culture that values employee contributions. The position may involve more than 40 hours per week, nights, weekends, holidays, on-call work, and callback during emergencies.

Requirements

High school diploma or GED equivalent.
At least one year of sales or related experience.
Fluency in spoken and written English.
Proficiency in Microsoft Office Suite.
Outstanding customer service skills.
Strong organization and attention to detail.
Ability to work independently and manage time effectively.
Ability to understand and communicate written and verbal directions.
Regular attendance, reliability, and punctuality during scheduled hours.
Ability to work nights and weekends upon request, overtime as needed, and on an on-call basis.
Availability on the first and last day of the month for turns.
Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

Proven leasing closing expertise, including consistent follow-up, creating urgency, handling objections, and a strong tour-to-lease closing ratio.
Experience as a high-performing Knock user.
Proficiency with leasing technology platforms, customer relationship management tools, digital marketing channels, virtual tours, and lead management systems.
Marketing creativity and execution skills, including social media content, community events, prospect outreach campaigns, or local partnerships.

Responsibilities

Address concerns of current and prospective residents in a friendly and professional manner.
Market and advertise the community using a variety of media and promotional materials.
Present the community and its amenities to prospects, determine their needs and qualifications, and help them envision living there.
Tour and lease units, explaining unit layouts, facilities, local amenities, available services, and lease terms.
Enter prospect and applicant information into property management software.
Negotiate lease terms and conditions and close deals.
Assist residents and applicants with application and lease renewal paperwork, and confirm application data and references.
Follow up with residents and prospects in a timely manner.
Track, schedule, and communicate move-ins and move-outs.
Maintain current resident files for every unit.
Stay informed about the property market and assist with market surveys.
Prepare and distribute notices, newsletters, and event information.
Provide administrative and other requested assistance to the Property Manager.
Refer applicants to other communities managed by The Goodman Group when appropriate.
Interact positively with residents to maintain high resident satisfaction.
Represent the community with professionalism and integrity.
Contribute to community cleanliness and curb appeal.
Comply with Fair Housing rules and regulations, OSHA standards, and company safety policies.
Perform other duties assigned by the Property Manager.