Leasing Agent

Equity Real Estate Management•Richmond, TX

About The Position

Equity Real Estate Management is seeking a Leasing Agent to support property occupancy, leasing, renewals, resident service, and property operations. The role involves marketing available units, conducting tours, following up with prospects, processing rental documents, responding to residents, and coordinating with property staff. The Leasing Agent also helps maintain the safety and appearance of the property and performs other property-related tasks assigned by the Property Manager.

Requirements

Professional image.
Excellent communication skills, in person and on the telephone.
Strong customer service orientation.
Ability to close a sale.
Ability to read and write English fluently.
Ability to accurately perform mathematical functions.
Ability to perform basic computer data entry.
Ability to report and perform accurate market studies.
Good organizational skills.

Nice To Haves

Spanish or other language abilities.

Responsibilities

Optimize occupancy by leasing units and maximizing an effective lease renewal program for existing residents.
Lease units by selling the products and services of the property.
Conduct site tours and demonstrate property amenities, model apartments, and available apartments.
Handle telephone inquiries and follow up with prospects from site visits, telephone inquiries, and other sources.
Work with property staff to develop and implement sales and marketing strategies.
Increase property traffic, maintain established closing ratios, and work to achieve or exceed budgeted occupancy percentages.
Maintain thorough product knowledge of the property and major competitors through site visits, tours, and telephone surveys.
Follow established policies and procedures for qualifying, screening, and accepting residency applicants.
Prepare rental paperwork accurately and promptly, explain rental documents to new and existing residents, and ensure documents are completed before move-in.
Maintain company customer service standards; respond to resident requests promptly, help minimize and resolve problems and complaints, and follow through to ensure issues are resolved.
Maintain prospect, traffic, and leasing data and assist with other computer data entry as needed.
Assist with monthly closing as needed.
Help ensure grounds, buildings, and units are functional, safe, and attractive; visually inspect them regularly.
Ensure units are ready for showing, inspect units on move-in day for readiness, and inspect units on move-out day to assess damages.
Assist with planning and hosting property-sponsored social functions for residents.
Follow safety procedures and report safety hazards.
Make bank deposits and perform other property-related errands as requested.
Attend meetings and training seminars.
Perform other property-related tasks assigned by the Property Manager.