Leasing Agent

S2 Residential•Dallas, TX

About The Position

The Leasing Agent at The Monte is responsible for leasing apartments and delivering a positive experience to prospective and current residents in line with S2 Residential’s mission and core values. The role involves greeting and engaging prospects, presenting and touring the community, closing qualified leases, supporting resident satisfaction, and contributing ideas to the management team about property marketing and improvements. The position also handles qualification verification, outreach and online marketing, resident events, and fair housing and compliance-related services. The agent helps maintain the property by walking the community and cleaning the office and model apartments as needed. The stated operating hours are 9:00 a.m. to 6:00 p.m. Monday through Friday and 9:00 a.m. to 5:00 p.m. Saturday; the property is closed Sunday. Weekend work is required. Hours may change depending on the time of year, property needs, and resident activities. The role requires walking several acres, climbing up to four flights of stairs, occasional lifting up to 25 pounds, and sitting or standing for extended periods.

Requirements

  • One year of experience as a Leasing Agent in a multifamily setting or two years of customer service experience.
  • Consistently detail oriented.
  • Strong organizational skills.
  • Excellent written and verbal communication skills.
  • Ability to listen and understand goals.
  • Ability to think creatively and innovatively.
  • Valid driver license and auto liability insurance.
  • Reliable transportation.
  • Ability to work weekends.
  • Ability to climb up to four flights of stairs, walk several acres, lift up to 25 pounds, and sit or stand for extended periods.

Nice To Haves

  • Knowledge of ResMan.
  • Positive attitude.
  • Outstanding customer service and ability to consistently surprise and delight residents.
  • Willingness to work and support at all levels as a team player.

Responsibilities

  • Greet, engage, tour, and show the community to qualified prospective residents and close leases.
  • Deliver an excellent experience to future and current residents.
  • Process income, rental, and employment information to verify qualification standards.
  • Conduct outreach and online marketing.
  • Participate in resident events.
  • Manage fair housing, regulatory, and compliance-related services.
  • Walk the property and clean the office and model apartments as needed.
  • Contribute ideas to the Management team on property marketing and improving resident satisfaction.

Benefits

  • Competitive pay with bonuses.
  • Medical, vision, and dental insurance.
  • Company-paid life insurance.
  • 401(k) with immediate vesting.
  • Paid vacation and holidays.
  • Professional or industry certification reimbursement.
  • Employee referral program.
  • Apartment rental discounts.
  • Company-sponsored events and team outings.
  • Employee Assistance Program.
  • Competitive commission structure.
  • S2 Residential onboarding training program.
  • Compliance training courses.
  • Mentorship by a peer who has graduated the mentor program.
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