Leasing Agent- Miller Estates

Cornerstone Residential•Murray, UT

About The Position

The Leasing Agent welcomes prospective residents, assists with property viewings and tours, provides accurate information about apartment homes, processes rental applications, secures lease agreements from qualified applicants, and assists with lease renewals. The role carries out these duties in accordance with Fair Housing Laws and company policy, while supporting client expectations and the community’s financial operating budget and management agreement. The position supports the daily operation of the apartment community by maintaining occupancy, delivering professional service to applicants and residents, supporting leasing and marketing efforts, and promoting resident retention and satisfaction. The Leasing Agent also maintains confidential and accurate resident records, helps address maintenance needs, monitors the property, and follows risk-management procedures. The schedule is Tuesday through Saturday, 9 a.m. to 6 p.m. Compensation is $18–$22 per hour, with eligibility for monthly commissions.

Requirements

At least 1 year of experience in a similar role; residential property management experience is preferred. Experience in hospitality, retail, sales, or customer service will also be considered.
At least 1 year of customer service and sales experience.
High school diploma or equivalency certificate.
Valid driver’s license, good driving record, and current motor vehicle insurance meeting state requirements.
Proficiency in speaking, reading, and writing English.
Strong computer skills, including MS Office, Google Apps, property management software, email, internet, and social media.
Ability to pass a background check and drug screening.

Nice To Haves

HUD/LIHTC experience.

Responsibilities

Carry out the owner’s philosophies and objectives in the daily operation of the apartment community.
Communicate positively, professionally, and effectively with applicants, residents, vendors, clients, and guests.
Maintain occupancy levels in line with owner and budget expectations and use professional leasing techniques.
Assist with monthly market surveys and analysis, advertising and marketing strategies, and keeping online marketing sources updated daily.
Meet company expectations for closing ratios on phone and walk-in traffic.
Promote positive resident-management relations and resident retention, respond to customer needs, and follow up on requests.
Support resident retention programs and ensure residents’ safety, comfort, and privacy.
Complete move-in orientations consistently for new residents.
Maintain organized, accurate, and confidential resident files, including forms, leases, and other documents, and update reporting systems as needed.
Assist with periodic reporting requirements when requested.
Follow risk-management procedures, including timely reporting of injuries, illnesses, and property damage.
Help residents report maintenance needs, document facility and maintenance needs, and follow up to promote timely completion and resident satisfaction.
Monitor the physical property and report concerns to the immediate supervisor.
Perform other duties as assigned.