Leasing Agent (Part Time)

CAPSTONE REAL ESTATE SERVICES, INC.•Nederland, TX

About The Position

The Leasing Agent performs sales and leasing activities to help achieve the community’s revenue and occupancy goals. The role includes greeting and qualifying prospects, conducting community tours, processing applications and screenings, preparing lease and move-in materials, and supporting smooth move-ins and lease signings. The agent inspects apartments before move-in and coordinates outstanding readiness items with the maintenance team. The position supports occupancy through market and competitor awareness, marketing plans and activities, resident referral and employer outreach programs, and internet marketing. It uses on-site property management software to track apartment availability, leasing activity, and resident and prospect information. The agent maintains the presentation of the community, leasing office, show units, and amenities; follows up with prospects and residents; supports lease renewals; and responds promptly and courteously to resident and client/owner concerns. The role requires two years of multifamily leasing experience and tax credit experience. Weekends are required. Employment offers are contingent on satisfactory criminal history and drug screening results, subject to the company’s stated policies.

Requirements

Two years of leasing experience in the multifamily industry.
Tax credit experience required.
Solid sales and customer service skills.
Ability to work well in a team environment.
Active listening skills and willingness to learn.
Strong attention to detail and accuracy.
Strong written and verbal communication and interpersonal skills.
Good organizational and time-management skills.
Strong computer skills.
Availability to work weekends.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before resident move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy.
Follow community policies concerning concessions, specials, and other occupancy programs.
Design and execute marketing activities to drive community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability and leasing activity and manage resident and prospect data.
Inspect and maintain show-quality standards for the community, tour route, leasing office, model or show units, and amenities; communicate maintenance and upkeep needs.
Follow up with prospects and new residents to support leasing decisions, renewals, and satisfaction.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns, resolve problems, and route or document requests as appropriate.
Promote a positive image of the apartment community and management company.