Part Time Leasing Agent

MDI Management•Salem, OR
•Onsite

About The Position

MDI Management is seeking a motivated Part-Time Leasing Agent to serve prospects and residents in a fast-paced property management environment. The role involves leasing and customer service, administrative work, marketing and community outreach, property presentation and maintenance support, and resident retention. Candidates must have at least one year of strong customer service experience. Prior apartment leasing experience and familiarity with AppFolio or similar property management software are preferred. The schedule is flexible and may include evenings and weekends.

Requirements

  • At least 1 year of strong customer service experience.
  • Strong organizational and time-management skills.
  • Excellent written and verbal communication skills.
  • Professional presentation and a positive attitude.
  • Ability to work independently during scheduled hours.
  • Flexible schedule that may include evenings and weekends.

Nice To Haves

  • Previous apartment leasing experience.
  • Experience with AppFolio or similar property management software.

Responsibilities

  • Professionally greet and qualify prospects using effective sales techniques.
  • Conduct property and model tours, highlighting features and benefits.
  • Complete guest cards and accurately track leads.
  • Follow up with prospects, close leases, and refer prospects to sister communities when appropriate.
  • Help applicants complete applications, secure deposits, and coordinate move-ins.
  • Obtain signatures on lease documents and move-in paperwork.
  • Process applications, including rental history and employment verification and background checks.
  • Document prospect traffic from phone calls and walk-ins daily, and maintain guest card files according to company procedures.
  • Update vacancy reports daily by 10:00 a.m.
  • Prepare leases and renewals and accurately enter data into AppFolio.
  • Post and update Craigslist ads multiple times daily and refresh AppFolio marketing listings daily.
  • Respond to voicemails and emails each morning, return missed calls, and schedule appointments daily.
  • Post community notices under supervision.
  • Monitor advertising performance, generate leads through outreach, and help distribute flyers, newsletters, and promotional materials.
  • Conduct competitive market shops twice monthly and report findings.
  • Walk vacant units and patios weekly and report maintenance needs.
  • Keep show units clean, staged, and ready for tours; perform daily and weekly clubhouse upkeep; and monitor exterior signage and curb appeal daily.
  • Assist with renewal offers and follow-up communications.
  • Submit maintenance service requests in AppFolio and follow up as needed.
  • Answer resident questions about rent, lease terms, amenities, and policies.
  • Support resident events by distributing invitations and assisting with hosting.

Benefits

  • Part-time employees are eligible for sick leave and access to property amenities.
  • The posting states that full-time employees are eligible for paid time off, health insurance, retirement options, and additional perks.
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