Lease-Up Community Manager - Liberty Lane

Greystar Management Services•Hampton, NH

1d•Onsite

About The Position

Greystar is hiring a Lease-Up Community Manager to manage the day-to-day operations of an assigned apartment property. The role oversees team members, daily activities, and resources to achieve budgeted financial and operational goals while ensuring compliance with Company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The manager contributes to property budgets, monitors financial performance and expenditures, sets rent rates, oversees rent and fee collection, reviews invoices, and prepares financial and administrative reports. The role leads leasing, marketing, resident service and retention, property inspections, maintenance-service oversight, and staff hiring, training, and performance management. It also supports the client/owner relationship through meetings, property tours, and performance updates. California-based managers additionally use the California Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized. The role is based in an office environment with frequent potential exposure to outdoor weather, odors, and landscape conditions. It requires access to all interior and exterior parts of the property and amenities, and may involve routine local travel for bank deposits, training, outreach events, or other work needs. The salary range is $109,000–$112,000, with possible bonus eligibility. Benefits include medical, dental, vision, disability and life insurance; paid time off; possible onsite housing discounts; a sabbatical after qualifying service; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; and additional insurance, legal, assistance, and charitable-giving programs.

Requirements

At least 4–6 years of relevant experience applying property management, sales, marketing, and customer service skills.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict resolution, and customer service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as part of a team.
All licenses and certifications required by applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property; ensure other on-site staff who drive the golf cart also hold valid licenses.
Proficiency with internet, word processing, spreadsheet, and database-management programs.
Management and supervisory skills to hire, lead, direct, evaluate, and manage team members, including maintenance specialists.
Ability to access all interior and exterior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Strong proficiency with property-management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Contribute to property budget development by reviewing financial statements, marketing information, and operational reports.
Manage rent rates, collection and timely posting of rent and fees, bank deposits, and monthly financial status reports.
Review vendor, contractor, and service-provider invoices, verify work and insurance documentation, code charges, and coordinate payment communications.
Control expenditures within the approved budget and maintain the petty cash fund.
Oversee lease enforcement, including application approvals, discounts and renewals, apartment inspections, notices, evictions, and allowable fees and charges.
Analyze market and economic trends and implement marketing and leasing strategies to meet occupancy and revenue goals.
Respond to resident complaints, questions, and requests and take action to resolve service issues and support retention.
Ensure maintenance team members meet Company standards for responding to and completing resident service requests.
Inspect the property, grounds, buildings, and amenities and address safety, cleanliness, appearance, and appeal issues.
Interview, hire, orient, train, and manage the performance of property staff in accordance with Company policies and practices.
Support client/owner relationships through meetings, property tours, performance updates, and responses to requests.
Complete accounting, financial, administrative, and other reports, and perform other assigned or necessary duties.
For California properties, manage lease documentation using the California-specific Lease File Checklist.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Possible weekly, monthly, and/or quarterly bonus programs for onsite property positions.