Learning Technology Product Manager

CVS Health • Scottsdale, AZ

1d • $92,700 - $185,400

About The Position

The Learning Technology Product Manager leads implementation, integration, and optimization of enterprise learning platforms and technologies. The role works closely with product, integration, and architecture teams to support platform deployments, data migrations, and system enhancements. It combines strategic coordination with hands-on requirements gathering, configuration support, data validation, and end-user testing across multiple learning technology initiatives.

The position leads platform implementation and configuration, data migration and validation, testing and quality assurance, technical integration coordination, and stakeholder management. It also provides guidance to analysts and contractors supporting initiatives.

Requirements

• At least 5 years of experience in Learning Technology, L&D systems, or related IT systems analysis.
• At least 5 years of experience leading platform implementations, upgrades, or migrations.
• At least 3 years of hands-on experience with data migration, validation, reconciliation, and quality assurance.
• At least 3 years of experience with learning platforms, including LMS platforms such as Workday Learning, Cornerstone, or SABA, and LXP platforms such as Degreed or EdCast.
• At least 2 years of experience with Cornerstone Galaxy Unified Platform.
• At least 2 years of experience with AI-enabled learning tools, simulation platforms, or immersive learning technologies.
• At least 2 years of experience developing test strategies and leading UAT.
• At least 2 years of stakeholder management experience, including documenting requirements and communicating updates.
• At least 2 years of experience leading multiple concurrent initiatives and driving results through collaboration.
• At least 1 year of experience working with AI products.
• Bachelor’s degree in Learning & Development, Instructional Design, Information Systems, Business, or a related field.

Nice To Haves

• Experience leading data migration projects, including ETL processes and data mapping.
• Familiarity with enterprise system integrations, including APIs, xAPI/LRS, SSO, and HRIS connectors.
• Experience using AI/ML-driven analytics to personalize learning pathways and recommend content based on learner behavior and performance data.
• Familiarity with implementing or integrating AI-enabled learning platform features, such as chatbots, predictive analytics, and adaptive learning engines.
• Background in instructional design or learning experience design.
• Healthcare, retail, or pharmacy industry experience.
• Experience managing or coordinating offshore or contractor resources.

Responsibilities

• Lead implementation and configuration of learning platforms, including LMS and LXP systems.
• Define platform requirements, configuration settings, and customization needs; coordinate setup, configuration, and deployment with vendors and implementation partners.
• Develop and maintain platform documentation, including user guides, FAQs, and training materials.
• Lead data migration activities, including extraction, mapping, transformation, and loading; define migration requirements, field mappings, and business rules.
• Execute and oversee data validation and reconciliation testing, resolve data quality issues, escalate complex issues, and maintain audit trails and compliance documentation.
• Develop test strategies, plans, cases, and scripts for platform implementations and integrations.
• Lead functional, regression, and integration testing; coordinate user acceptance testing with stakeholders and end users.
• Document defects, track resolutions, validate fixes before release, and oversee pilot rollouts and user feedback.
• Partner with integration teams on system connectivity, including SSO, HRIS, and content provider integrations; define integration requirements, data flows, and technical specifications.
• Lead troubleshooting and resolution of platform and integration issues; coordinate vendor technical reviews and platform evaluations.
• Gather and document business requirements from L&D stakeholders across business units and facilitate sessions to validate requirements and solution designs.
• Communicate project status, risks, and issues to leadership and stakeholders; coordinate workstreams to manage alignment and dependencies.
• Provide guidance and direction to analysts and contractors supporting initiatives.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources supporting colleagues and their families, based on eligibility.
• Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level