Learning & Talent Development Specialist - Retail Branch Facilitation

PNC Bank•Pittsburgh, AL

3d•Onsite

About The Position

As a Learning & Talent Development Specialist within PNC's PNC University organization, you will support the development and delivery of learning and talent development programs using sound learning and talent development principles. The role includes stakeholder consultation; creating and delivering learning resources; project and program management; measurement; and other related deliverables. You will deliver programs to live audiences in person and virtually, including stand-up classroom instruction. You will review learning materials for alignment with organizational needs, employee experiences, and program objectives, ensuring quality, accuracy, and intended business outcomes. The role also involves fostering relationships across HR, management, business units, external partners, and learning environments; analyzing program data and recommending opportunities to management; and reporting and analyzing learning and talent development metrics across businesses. The position is based in Birmingham, Alabama, or Pittsburgh, Pennsylvania. PNC describes itself as an in-office company. Employment visa sponsorship and STEM OPT participation are not offered for this position. Employees are expected to focus on customer needs and satisfaction and to assess and manage risks in alignment with PNC's Enterprise Risk Management Framework.

Requirements

A university or college degree, typically with less than one year of professional experience, or successful completion of a formal development program.
In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.
Demonstrate appropriate knowledge, skills, and abilities for the role.

Nice To Haves

Adult learning principles
Coaching
Curriculum development
Employee development
Facilitation
Learning and development
Learning management
Talent development
Talent management
Training delivery
Accuracy and attention to detail
Business acumen
Live instruction
Managing multiple priorities
Problem solving
Project management
Training and development

Responsibilities

Support the development and delivery of learning and talent development programs using sound principles.
Consult with stakeholders and create and deliver learning and talent development resources.
Manage projects and programs, measure outcomes, and provide related deliverables.
Deliver learning and talent development programs to live audiences in person and virtually, including stand-up classroom instruction.
Review learning materials for organizational needs, employee experiences, program objectives, quality, content accuracy, and intended business outcomes.
Build effective relationships among HR, management, business units, external partners, and participants in the learning environment.
Update and analyze program data and proactively recommend opportunities to management.
Report and analyze learning and talent development metrics across businesses.
Apply customer-focused practices and manage risks in support of PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave, subject to eligibility
Up to 11 paid holidays each year, subject to eligibility
Nine occasional absence days each year, unless otherwise required by law
Between 15 and 25 vacation days each year depending on career level and years of service, subject to eligibility