Learning & Talent Development Specialist- Retail Branch Facilitation
About The Position
Supports the development and delivery of learning and talent development programs using sound learning and talent development principles. Provides stakeholder consultation, the creation and delivery of learning and talent development resources, project and program management and measurement, and other deliverables that support learning and talent development. Delivers a variety of learning and talent development programs to live audiences both in-person and virtually. Provides stand-up classroom instruction. Reviews learning and talent development materials in relation to organizational needs, employee experiences and program objectives to ensure the consistency of quality, accuracy of content, and the achievement of intended business outcomes. Fosters effective relationships among the HR function, the management team, business units and external partners and within the learning environment. Updates and analyzes program data to proactively make recommendations to management on areas of opportunity. Provides reporting and data analysis of learning and talent development metrics across businesses. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Requirements
- University/college degree with < 1 year of professional experience and/or successful completion of a formal development program, or a comparable combination of education, job-specific certification(s), and experience (including military service).
- Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk: Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Nice To Haves
- Adult Learning Principles
- Coaching
- Curriculum Development
- Employee Development
- Facilitation
- Learning and Development (L&D)
- Learning Management
- Talent Development
- Talent Management
- Training Delivery
Responsibilities
- Supports the development and delivery of learning and talent development programs.
- Provides stakeholder consultation.
- Creates and delivers learning and talent development resources.
- Manages projects and programs.
- Measures program effectiveness.
- Delivers learning and talent development programs to live audiences both in-person and virtually.
- Provides stand-up classroom instruction.
- Reviews learning and talent development materials for quality, accuracy, and business outcomes.
- Fosters effective relationships among HR, management, business units, and external partners.
- Updates and analyzes program data to make recommendations.
- Provides reporting and data analysis of learning and talent development metrics.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
