Learning & Talent Development Specialist - Retail Branch Facilitation

PNC•Pittsburgh, PA

3d•Onsite

About The Position

At PNC, employees work together to deliver a strong customer experience and contribute to an inclusive workplace. This Learning & Talent Development Specialist role is part of PNC University and is based in Birmingham, Alabama, or Pittsburgh, Pennsylvania. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The specialist supports the development and delivery of learning and talent development programs, including stakeholder consultation, creation and delivery of learning resources, project and program management, measurement, and related deliverables. The role delivers programs to live audiences in person and virtually, including stand-up classroom instruction. It also reviews learning materials for quality, content accuracy, alignment with organizational needs and employee experiences, and achievement of business outcomes. The specialist builds relationships across HR, management, business units, external partners, and learning environments; analyzes program data and metrics; and recommends areas of opportunity to management. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

A bachelor's degree, or a comparable combination of education, job-specific certifications, and experience (including military service) in lieu of a degree.
Roles at this level typically require less than one year of professional experience and/or successful completion of a formal development program.
Demonstrate appropriate knowledge, skills, and abilities for the role.
No required certifications.
No required licenses.

Nice To Haves

Adult learning principles
Coaching
Curriculum development
Employee development
Facilitation
Learning and development (L&D)
Learning management
Talent development
Talent management
Training delivery
Accuracy and attention to detail
Business acumen
Live instruction
Managing multiple priorities
Problem solving
Project management
Training and development

Responsibilities

Support the development and delivery of learning and talent development programs using sound learning and talent development principles.
Consult with stakeholders and create and deliver learning and talent development resources.
Support project and program management, measurement, and related deliverables.
Deliver learning and talent development programs to live audiences in person and virtually, including stand-up classroom instruction.
Review learning materials for quality, accuracy, alignment with organizational needs and employee experiences, and achievement of intended business outcomes.
Foster effective relationships across HR, management, business units, external partners, and the learning environment.
Update and analyze program data and proactively recommend areas of opportunity to management.
Provide reporting and data analysis of learning and talent development metrics across businesses.
Apply customer-focused practices and effectively manage risks in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service