Learning Project Analyst

Manulife•Waterloo, ON

4d•CA$59,700 - CA$99,500•Hybrid

About The Position

As a Learning Project Analyst, you’ll play a key role in shaping how our teams learn, grow, and perform. You’ll lead impactful learning initiatives from start to finish—combining project leadership with data-driven insights to drive real business results in a fast-paced, customer-focused environment.

Requirements

5+ years of project management experience in a corporate environment
Experience leading learning, digital, or design-related initiatives
Strong analytical mindset with the ability to translate data into actionable insights
Experience working in Customer Experience, performance, or fast-paced environments (an asset)
Strong communication and stakeholder management skills
Ability to stay organized and manage multiple priorities with confidence
Curiosity, collaboration, and a continuous improvement mindset

Nice To Haves

Agile or PMP certification
Experience in financial services

Responsibilities

Lead end-to-end learning projects that support Customer Experience teams
Build and manage project plans, timelines, risks, and deliverables
Turn business data and performance insights into effective learning strategies
Partner with learning teams and business stakeholders to design impactful solutions
Measure success through participation, skill development, behavior change, and performance outcomes
Analyze trends, skill gaps, and feedback to continuously improve learning programs
Use dashboards and reporting to bring data to life and support decision-making
Guide teams through change while balancing priorities across multiple initiatives