Learning Program Manager

GP Strategies • Fountain Valley, CA

5d

About The Position

The Learning Program Manager serves as a key strategic partner for dealer training initiatives, ensuring programs are aligned to business objectives, dealer realities, and performance outcomes. Acting as the day-to-day client liaison, this role connects stakeholders across Sales, Operations, Marketing, and Field Teams to translate business needs into high-quality, performance-driven training solutions. This is a highly visible role for someone who thrives in a fast-paced environment, excels at stakeholder management, and is passionate about delivering learning programs that make a measurable difference in dealer performance.

Requirements

• Strong background in the retail automotive industry, with deep understanding of dealership operations.
• Minimum 5 years of experience in corporate or agency roles within the automotive space.
• Experience supporting or managing training, learning, or performance enablement programs.
• Understanding of adult learning principles and how to drive on-the-job performance improvement.
• Confident engaging stakeholders at all levels, from field teams to executive leadership.
• Strong Writing Skills: Ability to create clear, concise, and compelling communications across multiple audiences.
• Business Acumen: Deep understanding of dealership operations, performance drivers, and customer experience dynamics.
• Proactive Ownership: Self-starter who identifies needs, anticipates challenges, and takes action with minimal direction.
• Organization & Execution: Able to manage multiple priorities, timelines, and deliverables in a fast-moving environment.
• Collaboration: Skilled at working cross-functionally and influencing without direct authority to drive alignment and results.

Responsibilities

• Act as the primary day-to-day point of contact for dealer training initiatives, ensuring alignment between internal teams, stakeholders, and partners.
• Build strong relationships and maintain ongoing communication with business leaders, field teams, and program stakeholders.
• Partner cross-functionally with Sales, Operations, Field Teams, Marketing, and Leadership to understand business priorities and performance objectives.
• Translate business needs into clear, actionable training requirements and program direction.
• Ensure training solutions remain aligned with evolving business goals, dealer needs, and brand standards.
• Act as a steward of quality across all training initiatives, ensuring deliverables meet defined requirements and expectations.
• Review training outputs and collaborate with design and delivery teams to ensure consistency, accuracy, and effectiveness.
• Manage timelines, dependencies, and priorities across multiple initiatives simultaneously.
• Develop clear, compelling communications for training programs, including program overviews, launch communications, leadership updates, and dealer-facing messaging.
• Confidently present program plans, timelines, and progress updates to diverse audiences—from executives to field and dealer stakeholders.
• Coordinate feedback loops with stakeholders to evaluate program effectiveness and identify opportunities for improvement.
• Track issues, risks, and performance gaps, proactively driving resolution with cross-functional partners.
• Continuously refine training approaches based on feedback, business needs, and performance data.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed