Learning and Development Program Manager

Hitachi•Holland, MI

1d•Onsite

About The Position

The Learning & Development Program Manager is a senior practitioner responsible for the end-to-end design, delivery, and continuous improvement of large-scale learning initiatives across the organization. This role sits at the intersection of instructional strategy, technology, and business partnership – translating complex organizational capability gaps into high-impact learning solutions that drive measurable performance outcomes.

Requirements

Bachelor’s Degree in Instructional Design, Organizational Development, Human Resources, or similar education
Minimum of 8 years of progressive experience in Learning & Development, Talent Development, or a closely related field
Demonstrated experience managing the end-to-end delivery of large-scale, enterprise-wide learning programs
Hands-on administration experience with at least one LMS or LXP platform
Strong project management skills with experience using PM tools (Microsoft Office, Monday.com, or similar)
Proficiency in content authoring tools (e.g., Articulate 360, Adobe Captivate) and virtual facilitation platforms (Microsoft Teams)
Experience designing enterprise-wide upskilling/reskilling programs

Nice To Haves

Master’s Degree preferred
Certification in project management (PMP, CAPM) or instructional design/talent development (e.g., ATD CPTD, CPLP)
Experience designing leadership development programs
Familiarity with learning analytics tools (e.g., Tableau, Power BI, xAPI/LRS reporting)
Background in change management methodologies (e.g., Prosci, ADKAR)

Responsibilities

Own the full program lifecycle for large-scale learning initiatives – from needs discovery through evaluation and iteration
Design comprehensive learning programs, curricula, and blended learning experiences that address complex, multi-level organizational performance needs
Lead cross-functional working groups and coordinate deliverables across SMEs, vendors, and business stakeholders
Establish clear success metrics for each initiative and report on learning effectiveness, engagement, and business impact
Serve as the organizational owner of the Learning Management System (LMS) and/or Learning Experience Platform (LXP)
Manage vendor relationships and contracts: lead renewal negotiations, escalate issues, and hold vendors accountable to SLAs
Oversee system integrations between the LMS/LXP and adjacent platforms (HRIS, talent management, productivity tools, etc.)
Conduct regular user data analysis – completion rates, learner behavior, engagement trends and translate findings into actionable platform and program improvements
Lead technical optimization efforts including system configuration, context taxonomy, and user experience enhancements
Develop high-quality learning content spanning e-learning modules, facilitator guides, job aids, assessments, and curated digital resources
Craft engaging learning strategies that leverage a range of modalities: instructor-led training, virtual facilitation, self-paced digital learning, cohort-based programs, and on-the job experiences
Apply evidence-based instructional design principles (ADDIE, SAM, backward design, etc.) to ensure content is relevant, engaging, and measurable
Champion accessibility and inclusive design standards across all learning materials
Partner closely with divisional leaders and people managers to conduct capability gap analyses and performance diagnostics
Facility discovery workshops, stakeholder interviews, and focus groups to surface learning needs and define program objectives
Translate identified capability gaps into specialized, tailored learning solutions aligned with business priorities and workforce development tools
Act as a trusted advisor on L&D best practices, consulting on the most effective approaches for each context
Build and maintain strong relationships across HR Partners/Managers, Talent Management, and organizational lead