Learning Program Manager
Scotiabank•Toronto, ON
•Onsite
About The Position
The Program Manager leads the delivery and implementation of learning projects and programs, partnering with Global Learning stakeholders and collaborating closely with business lines and external vendors. The role ensures all initiatives are executed in line with defined scope, timelines, and objectives, and in compliance with the Bank’s policies and procedures.
Requirements
- Post-secondary degree in HR, Business, or related field
- 3+ years of project management experience (preferably in learning & development)
- PMP or equivalent certification
- Experience with tools such as Microsoft Project
- Strong knowledge of bank policies, structure, and internal dynamics
- Knowledge of global learning programs, processes, and operations
- Strong communication, organization, and multitasking skills
- Able to work independently in a fast-paced environment
Nice To Haves
- Adult education certification is an asset
- Spanish is an asset
- People management experience is an asset
Responsibilities
- Ensure project objectives, scope, and deliverables are clearly identified at project initiation
- Develop project plans using standard templates and procedures to ensure delivery according to plan
- Lead project kick-offs, status meetings, and ad hoc meetings
- Maintain RAID logs to track risks, issues, actions, and decisions to support successful delivery
- Create and distributes regular project status reports
- Champion a customer-focused culture with stakeholders and partners
- Build knowledge of learning platforms and technologies to manage deliverables effectively
- Lead implementation of complex learning programs; contributes to design, communications, and evaluation plans
- Maintain strong relationships with external vendors and ensures alignment across teams
- Act as central point of contact for project communication and removes obstacles
- Provide leadership and guidance to program implementation teams
- Use creative problem-solving to address project challenges
- Maintain strong understanding of platforms such as SuccessFactors LMS and Scotia Academy LXP
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
