Learning & Professional Development Coordinator

University of Northern Colorado•Greeley, CO

2d•$55,000 - $60,000

About The Position

The Learning & Professional Development Coordinator supports the University’s employee learning and professional development programs. The role coordinates training opportunities, maintains learning resources, assists with the development and delivery of employee and supervisor development programs, and administers required compliance training. Working under the direction of Human Resources leadership and with subject matter experts across the University, the coordinator supports instructor-led and online learning, develops training materials, schedules and communicates development opportunities, and assists employees participating in University learning programs. The position also provides day-to-day administration and user support for the Cornerstone Learning Management and Performance Management System, including learning assignments, reporting, compliance tracking, troubleshooting, and support for the annual performance evaluation process. The position does not supervise other employees. The role regularly coordinates training activities across campus and requires learning new systems, communicating with employees, and managing multiple deadlines.

Requirements

Bachelor’s degree in Human Resources, Education, Communications, Business Administration, Organizational Development, or a related field, or an equivalent combination of education and relevant experience consistent with University practice.
At least one year of professional or administrative experience related to training, professional development, human resources, program coordination, instructional design, or a related area.
Experience coordinating programs, events, training activities, or other projects involving multiple participants or stakeholders.
Strong communication, customer service, organizational, and interpersonal skills.
Ability to organize multiple assignments, meet deadlines, and follow established processes with appropriate supervisor guidance.
Strong customer service orientation and ability to provide timely, helpful support to employees and supervisors.
Ability to work collaboratively with subject matter experts to develop and update accurate training content.
Ability to learn and support Learning Management Systems and e-learning tools.
Ability to work effectively with employees at different organizational levels.
Working knowledge of adult learning principles and interest in developing skills in instructional design and facilitation.
Effective written, verbal, presentation, and facilitation skills.
Ability to use common office and presentation technology and learn multimedia tools used to develop training content.
Ability to collect, organize, and summarize program data and participant feedback.
Valid U.S. work authorization at the time of application; the University cannot provide H-1B sponsorship at this time.
Satisfactory background check, educational check, and authorization to work in the United States after a conditional offer; successful candidate must submit original transcripts within one month of hire.

Nice To Haves

Coursework or additional training related to adult learning, training, human resources, instructional design, or professional development.
Two or more years of relevant experience in training, professional development, human resources, program coordination, or a related area.
Experience coordinating or facilitating training or professional development activities for adult learners.
Experience using or administering a Learning Management System.
Experience in higher education or another complex organization.
Experience with Cornerstone Learning and/or Performance Management.
Experience using LinkedIn Learning or a similar online learning platform.
Training or professional certification related to human resources, learning and development, or instructional design.

Responsibilities

Coordinate employee, supervisor, and leadership development programs and activities in collaboration with Human Resources leadership.
Assist with developing supervisor development programming and resources focused on coaching, communication, accountability, employee engagement, performance management, and effective supervision.
Develop and update learning resources addressing supervision of classified staff, professional administrative employees, student employees, and temporary employees.
Gather feedback about learning needs from employees, supervisors, and departments and share it with Human Resources leadership.
Curate internal and external learning resources, including LinkedIn Learning paths, based on identified needs and priorities.
Work with subject matter experts to develop and update instructor-led, virtual, blended, and self-paced training materials.
Develop and update facilitator guides, participant materials, videos, presentations, toolkits, templates, and job aids using established content and guidance.
Maintain an organized library of reusable learning resources and ensure instructional content is reviewed by appropriate subject matter experts and reflects current laws, policies, and practices.
Coordinate the University’s professional development calendar and internal and external presenters.
Facilitate selected workshops and leadership programs and collect participant feedback about program effectiveness.
Administer and provide user support for the Cornerstone Learning Management and Performance Management System.
Configure learning assignments, curricula, learning paths, reports, and user groups; provide consultation, troubleshooting, and user support.
Coordinate required compliance training and monitor completion.
Identify system issues and opportunities for improved functionality and communicate them to Human Resources leadership and/or the system vendor.
Coordinate and provide administrative support for the annual performance evaluation process.
Support supervisors and employees using Cornerstone Performance Management and assist with tools and training on goal setting, coaching, documentation, and feedback.
Provide routine feedback to Human Resources leadership about process questions and potential improvements.
Collect and summarize participation data, training evaluations, survey results, and other program feedback; prepare routine reports and share findings with Human Resources leadership.
Perform other duties in support of Human Resources and University initiatives.

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Long-term disability insurance
Selection of defined contribution retirement plans for full-time positions
Sick leave
Other leave options may be available based on position
Tuition waiver benefits for full-time employees
Undergraduate dependent tuition grants of up to 50% of in-state tuition for eligible dependents and spouses of employees employed at 0.5 FTE or above