Learning Management System & Training Coordinator

Yesway Careers•Fort Worth, TX

8d•Onsite

About The Position

The Learning Management System & Training Coordinator provides day-to-day administrative support for YeswayU, Yesway’s learning management system, and supports the development, administration, and implementation of learning programs. The role maintains user records and application settings, troubleshoots routine issues, generates reports, and helps roll out new functionality. It also prepares and updates interactive digital learning content, including e-learning courses, videos, PDF guides, and quizzes, using approved content and established instructional design principles. The coordinator works with subject matter experts and business leaders to gather training requirements and prepare online courses, job aids, quick-reference materials, and other learning resources. The role supports compliance training administration by tracking certificate renewals, communicating established requirements to field locations, maintaining records, and providing reports and certificates for audits and inspections. It also coordinates administrative work with external content vendors, researches training vendors and platforms, and supports approved learning technology and integration updates. The position provides implementation support for projects consolidating compliance training into unified platforms and experiences, including maintaining project records, coordinating updates, testing content, and tracking assigned tasks. Additional administrative duties include invoice processing, budget tracking, and recordkeeping.

Requirements

Associate’s degree preferred, or equivalent experience.
At least 2 years of experience creating or maintaining e-learning courses, modules, videos, and other digital learning content.
Proficiency with e-learning authoring tools such as Articulate 360 and Adobe Creative Suite.
Strong project management, collaboration, interpersonal, and communication skills.
High attention to detail and ability to manage multiple priorities and deadlines.
Excellent verbal and written communication skills.

Nice To Haves

Experience facilitating live virtual instructor-led training or webinars.
Experience developing and delivering in-person training workshops.
Knowledge of instructional design theories and models such as ADDIE and SAM.
Ability to apply the analysis, design, development, implementation, and evaluation steps.
Video production and editing skills.
Familiarity with APIs.
Convenience store retail experience.

Responsibilities

Provide day-to-day administrative support for the YeswayU LMS, including maintaining user records, updating application settings, troubleshooting routine issues, generating reports, and assisting with new functionality rollouts.
Prepare and update interactive digital learning content such as e-learning courses, videos, PDF guides, and quizzes using approved content and established instructional design principles.
Create training materials on new processes, systems, compliance, operations, and professional development skills.
Coordinate with subject matter experts and business leaders to gather training requirements and assist in preparing online courses, job aids, quick-reference materials, and other learning resources.
Support compliance training administration by tracking certificate renewals, communicating requirements to field locations, maintaining records, and providing reports and certificates for audits and inspections.
Serve as an administrative contact between the training department and external content vendors by coordinating course uploads, maintaining access permissions and records, routing contract and invoice documentation, and following up on service issues.
Research training vendors, platforms, and delivery options; compile information for review; and assist with approved updates to learning technology, content, and system integrations.
Provide implementation support for projects consolidating compliance training content into unified platforms and training experiences, including maintaining project records, coordinating updates, testing content, and tracking assigned tasks.
Perform learning-program administrative functions, including invoice processing, budget tracking, and recordkeeping.