Learning Management System & Training Coordinator

Yesway•Fort Worth, TX

16h•Onsite

About The Position

Yesway, Inc. (“Yesway” or the “Company") (Nasdaq: YSWY), is an award-winning convenience store operator established in 2015 and headquartered in Fort Worth, Texas. With 423 stores across nine states in the Midwest and Southwest, Yesway is renowned for its iconic foodservice offerings, diverse grocery selections, and private-label products, including Allsup’s deep-fried burrito. Through strategic acquisitions, new store developments, and a commitment to customer satisfaction, Yesway continues to solidify its position as one of the leading convenience retailers in the United States. For more information, visit www.yesway.com [http://www.yesway.com/].

Requirements

2+ years of experience creating or maintaining e-learning courses, modules, videos, and other digital learning content.
Proficiency with e-learning authoring tools like Articulate 360 and Adobe Creative Suite.
Strong project management, collaboration, interpersonal, and communication skills.
High attention to detail with the ability to manage multiple priorities and deadlines.
Excellent verbal and written communication skills.

Nice To Haves

Experience facilitating live virtual instructor-led training or webinars.
Experience developing and delivering in-person training workshops.
Knowledge of instructional design theories and models like ADDIE, SAM, etc. Ability to apply the steps of analysis, design, development, implementation, and evaluation.
Video production and editing skills.
Familiar with APIs.
Convenience Store retail experience.

Responsibilities

Provide day-to-day administrative support for the LMS platform (YeswayU), including maintaining user records, updating application settings, troubleshooting routine issues, generating reports, and assisting with the rollout of new functionality.
Prepare and update interactive digital learning content, including e-learning courses, videos, PDF guides, quizzes, and other materials, using established instructional design principles and approved content.
Create training materials on various topics including new processes, systems, compliance, operations, and professional development skills.
Coordinate with subject matter experts and business leaders to gather training requirements and assist with preparing online courses, job aids, quick-reference materials, and other learning resources.
Support compliance training administration by tracking certificate renewals, communicating established requirements to field locations, maintaining records, and providing reports and certificates for audits and inspections.
Serve as an administrative contact between the training department and external content vendors by coordinating course uploads, maintaining access permissions and records, routing contract and invoice documentation, and following up on service issues.
Research training vendors, platforms, and delivery options; compile information for review; and assist with approved updates to learning technology, content, and system integrations.
Provide implementation support for projects that consolidate compliance training content into unified platforms and training experiences, including maintaining project records, coordinating updates, testing content, and tracking assigned tasks.
Perform administrative functions related to the learning program including invoice processing, budget tracking, and recordkeeping.