Learning Lab Teacher

ChanceLight Programs•Chicago, IL

About The Position

Ombudsman Educational Services, part of ChanceLight Behavioral Health, Therapy, & Education, is seeking a Learning Lab Manager for its alternative education team. The role manages and supports students in grades 9–12 while they are in computer labs, creating a safe, welcoming environment that encourages academic engagement and helps students develop their potential. The position tracks student progress, including credit recovery, attendance, Individual Student Plan (ISP) compliance, and schedules, and supports students with diverse learning needs through individualized guidance and monitoring.

Requirements

Bachelor's degree or higher in education or a closely related field.
Current Illinois Professional Educator License (PEL) or substitute teaching credential, or be in the process of obtaining one.
Ability to obtain and maintain certification in company-approved crisis management training.
Prior experience working with at-risk youth, preferably in alternative education, special education, or behavioral health.
Experience and/or knowledge of alternative educational services for students with diverse needs and ability levels.
Ability to motivate students and hold critical conversations that help them work toward realistic goals.
Ability to present information effectively and respond to questions from staff, students, parents, customers, and the public.
Skills in mentoring, coaching, administrative support, and/or technical support.
Strong oral and written communication, instruction, curriculum, conflict resolution, multitasking, problem-solving, and decision-making abilities.
Proficiency with relevant technology, including computers, Microsoft Office Suite, instructional programs, database entry, and basic office equipment.

Responsibilities

Prepare and maintain computer labs to provide a safe, organized, and efficient environment for learning and technology use.
Create a welcoming and inclusive atmosphere where students feel safe, respected, and motivated to engage in academic work.
Instruct and monitor students using academic platforms and technology tools, ensuring assignments are completed accurately and align with instructional goals.
Assess and support student behavior and academic engagement on an individualized, ongoing basis.
Encourage and track student progress within established timelines, providing guidance and positive reinforcement toward academic milestones.
Maintain accurate records of student progress, including credit recovery, attendance, and ISP metrics.
Update documentation in compliance with company protocols, local district policies, and applicable state and federal education regulations.
Prepare timely reports on student achievement, lab participation, and daily activities as needed.
Manage student behavior in alignment with the company's behavioral philosophy by setting expectations, modeling positive conduct, and applying consistent discipline when appropriate.
Assign courses within online learning platforms based on student needs, credit requirements, and graduation goals.
Provide individualized academic support and connect students with additional resources.
Participate in center-wide meetings, student and parent conferences, and collaborative planning sessions.
Communicate with students, families, supervisors, and colleagues about academic performance, behavior, and support strategies.
Participate in assurance and accreditation efforts to help the site meet performance benchmarks and quality standards.
Complete required school- and district-level professional development.
Respond professionally to formal and informal feedback and collaborate with staff to support a cohesive, student-centered learning environment.
Perform other duties as assigned to support the academic, behavioral, and operational success of the school.