Learning Facilitator, Questrom, Online MBA

Boston University • Boston, MA

1d • Remote

About The Position

The Online MBA (OMBA) program at Boston University's Questrom School of Business is an innovative program to bring an integrated graduate business curriculum to a global learning community at scale. With a global population of learners, and enrollment exceeding 1700 online MBA students, the Learning Facilitator is a critical and valuable member of the teaching team. As a result, the successful Learning Facilitator will need to possess a willingness and aptitude to effectively work in a fast-paced virtual enrollment (regardless of time zone or location) with students, faculty and staff positioned across multiple geographies. We seek a candidate who is passionate about delivering a stellar online education experience and a student-centric approach to join our growing Online MBA team! The Learning Facilitator is a valued member of the teaching team and will work closely with the faculty to manage the delivery of that content and serve as the main academic touchpoint for the students in the online module.

Requirements

• Conferred master's degree (e.g. MBA, MBA equivalent or related advanced management credential).
• 5+ years of experience in a delivery role such as teaching, or project/ program/product management.
• Self-motivated with a start-up mindset towards continuous improvement.
• Excellent interpersonal and customer support skills.
• Collaborative, solution-oriented team player with a demonstrated track record of transparency and proactivity in meeting organizational goals.
• Effective communicator who is open to giving and receiving constructive feedback.
• Ability to effectively collaborate in a remote environment and quickly learn new tools and technologies.
• Experience working with multiple constituencies (I.e. faculty, students, colleagues, and third-party vendors).
• Experience managing competing priorities.
• Familiarity with business concepts including but not limited to managerial economics, leadership, finance, ethics, data analysis, innovation, organizational behavior, risk, operations, etc. and willingness to learn to effectively assist students with course content.
• Adaptable and comfortable working in a fluid environment.

Nice To Haves

• A business-related graduate degree is preferred.

Responsibilities

• Manage the delivery of content in close collaboration with faculty.
• Serve as the main academic touchpoint for students in the online module.
• Effectively work in a fast-paced virtual enrollment environment with students, faculty, and staff across multiple geographies.
• Mentor or coach peers and other teams if required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level