Learning & Development Trainer
About The Position
The Trainer I facilitates instructor-led and virtual learning experiences that support employee onboarding, foundational job readiness, and operational effectiveness. The position delivers established training programs, assesses learner understanding, and supports employees as they acquire the knowledge and skills necessary to perform their roles. The Trainer I introduces learning curriculum to new and existing employees through programs focused on onboarding, systems, products, services, compliance, and member service expectations. The role supports learner development through instruction, answering questions, reinforcing key concepts, and evaluating participant understanding. It also maintains learner records and training resources and provides feedback about participant progress and engagement. The Trainer I contributes to a team-oriented learning environment by participating in department projects and collaborating with subject matter experts to keep training content accurate and relevant. The position maintains current working knowledge of RBFCU policies, procedures, products, services, and intranet information. Travel is required as needed.
Requirements
- High school diploma or G.E.D.
- Financial institution experience and/or a background in education, training, or a related field.
- Basic classroom presentation and communication skills.
- Ability to learn and apply new content quickly.
- Strong communication and interpersonal skills.
- Proficiency with Microsoft Office applications.
Nice To Haves
- A degree in Adult Learning, Training and Development, or a Human Resources-related field.
Responsibilities
- Deliver instructor-led and virtual training programs covering onboarding, systems, products, services, compliance, and member service expectations.
- Provide instruction, answer learner questions, reinforce key concepts, and evaluate participant understanding.
- Maintain learner records and training resources.
- Provide feedback regarding participant progress and engagement.
- Participate in department projects and collaborate with subject matter experts to keep training content accurate and relevant.
- Maintain current working knowledge of RBFCU policies, procedures, products, services, and intranet information.
- Travel as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
