Learning & Development Supervisor —

JabilSalt Lake, UT
Onsite

About The Position

The Learning & Development (L&D) Supervisor leads site‑level training and onboarding of Indirect Labor (IL) and Direct Labor (DL) employees to strengthen workforce capability, skill development, and readiness in a manufacturing environment. This role is responsible for building, evolving, and improving training approaches that support technical skill development and skills matrices across the site. The L&D Supervisor leads a small team of Training Support Specialists, translates site priorities into practical and scalable learning solutions, and partners with a focused set of functional key leaders to bring clarity and consistency to skills expectations, development pathways, and training execution.

Requirements

  • Minimum High School diploma, is required
  • Minimum of 5 years of experience supporting, coordinating, delivering, or overseeing training, learning and development, or workforce skill development programs in a manufacturing or operations environment is required.
  • Demonstrated ability to lead people, influence without authority, and hold others accountable.
  • Strong organizational, communication, and problem‑solving skills.
  • Proficiency with Microsoft Office applications and training systems or databases.
  • Experience using a learning management system, with Workday Learning or Workday HCM strongly preferred.
  • Knowledge of adult learning principles and hands‑on, shop‑floor training methods.

Nice To Haves

  • Bachelor’s degree in Human Resources, Education, Training, Organizational Development, or a related field is a plus
  • Prior experience supervising or leading a small team of trainers or facilitators
  • Experience establishing, improving, or standardizing onboarding and training programs
  • Hands‑on experience managing skills matrices, certification tracking, and training needs analysis processes
  • Experience partnering with cross‑functional leaders in a manufacturing or operations environment

Responsibilities

  • Partner with key functional leaders (Operations, Quality, Engineering) to understand critical skill needs and align training solutions to site priorities for IL and DL roles.
  • Coach and support Training Specialists to deliver consistent, high‑quality onboarding and skills development experiences.
  • Use training data, feedback, and outcomes to identify trends, gaps, and improvement opportunities across IL and DL training programs.
  • Provide clear direction, reinforce expectations, and foster accountability within the training team.
  • Support site people, safety, quality, delivery, and cost objectives through effective training, onboarding, and skills development for IL and DL populations.
  • Translate site and functional priorities into actionable training plans and learning solutions.
  • Provide routine visibility to leaders on onboarding progress, training completion, qualifications, and skills coverage through reporting.
  • Lead IL and DL onboarding and ongoing skills development, ensuring role expectations and skill progression are clearly defined and supported.
  • Develop, update, and maintain skills matrices in partnership with functional leaders to support development and workforce readiness.
  • Ensure consistent delivery of new‑hire orientation, role‑based onboarding, and required technical, safety, and compliance training.
  • Evaluate training effectiveness using metrics, skills data, and feedback, and continuously improve training approaches.
  • Ensure training procedures, work instructions, and documentation are current, efficient, and audit‑ready.
  • Identify and implement improved tools, methods, or processes that enhance learning effectiveness and scalability.
  • Support internal and external audits related to training and ensure required training documentation and records are accurately maintained.

Benefits

  • Comprehensive engineering, supply chain, and manufacturing solutions
  • Global reach with local expertise
  • Scalable and customized solutions
  • Sustainable processes that minimize environmental impact
  • Foster vibrant and diverse communities
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