Learning & Development Manager

Auberge Collection • Dallas, TX

9h • Onsite

About The Position

The Learning and Development Manager is responsible for the delivery of bespoke training programs that align with Auberge Resorts Collection initiatives and collaborations. This individual will be the training Ambassador on property to ensure that all departments are aligned and focused on their particular training needs. Serving as a facilitator, the L&D Manager will put their unique spin on existing training programs as well as focus on the professional development of each team member on property. The Knox Hotel & Residences by Auberge Collection will debut in late 2026 as a revolutionary destination in Dallas, offering 140 artfully imagined guest rooms and suites, 48 private luxury residences, four distinctive dining and drinking venues, and a signature Wellbeing by Auberge concept.

Requirements

• Passionate about creating luxury experiences and teaching "how-to"
• Experience as a training facilitator having a track record of impactful and effective program delivery
• Excellence relationship building skills with the ability to truly connect an audience
• Strong attention to detail and advanced preparation
• Self-starter and always proactive with the ability to work in a fast-paced and changing environment

Nice To Haves

• Experience within the hospitality industry as a trainer is preferred
• B.S./B.A. degree in Business Management, Human Resources, Organizational Development is preferred
• Bi-lingual (English/Spanish) is desirable and preferred

Responsibilities

• Manage and facilitate existing training programs that include; service standards, orientation experience, heartfelt service, leadership development, annual team member survey administration, management development program (college) and the certified trainer program
• Direct responsibility for the annual mandatory training calendar, ensuring full completion within targeted timelines and providing timely and accurate updates to department leaders
• Maintain accurate and easily accessible records and processes for all learning and development activities, including recording and monitoring attendance, ensuring that team members required to attend specific workshops are easily identified and followed up
• Become a trusted partner and influencer with all department leaders and have a full understanding of their teams and training requirements
• Assist with miscellaneous Talent & Culture functions, as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed