Learning & Development Coordinator

Orange Sky Australia

About The Position

Orange Sky exists to support Australians facing challenges such as homelessness, financial hardship, limited access to laundry facilities, or temporary displacement due to natural disasters. The organization provides free laundry services, warm showers, and friendly chats with volunteers. The People & Safety Team builds the foundational support, creating safe, inclusive, and empowering environments for staff and volunteers. Orange Sky believes that knowledge empowers its people to create genuine connections and provide consistent, safe support. The organization is seeking a creative and organized Learning & Development Coordinator to design and deliver learning experiences. This role reports to the Senior Manager - People Experience & Safety and involves architecting training resources. It is a part-time contract position (4 days per week) through to September 2027, ideal for someone who can transform technical knowledge into engaging, accessible content for both volunteers and employees.

Requirements

  • You have 3+ years in L&D, facilitation, or HR, with a proven ability to manage multiple projects simultaneously.
  • You are proficient with online authoring tools (specifically RISE/Articulate) and have experience navigating Learning Management Systems (LMS).
  • You hold a Certificate IV in Training & Assessment (or equivalent).
  • You possess high-level presentation skills and the ability to build strong, collaborative relationships with everyone from senior leaders to frontline workers.
  • You have a proactive, adaptable mindset and a genuine passion for the work Orange Sky does in the community.

Nice To Haves

  • Ideally a relevant tertiary qualification.

Responsibilities

  • Drive Operational Excellence
  • Use tools like Articulate Rise to build interactive digital modules that prioritise safety and efficiency on every shift.
  • Develop refresher training schedules and ensure all mandatory compliance milestones are met, making sure teams are sharp, safe, and ready for the real world.
  • Empower Our People
  • Build professional pathways, not just creating slides.
  • Lead the rollout of key initiatives like The 7 Habits of Highly Effective People and design specialised training for team leaders and managers.
  • Conduct gap analyses to identify where skills can be strengthened and design interventions to bridge those gaps.
  • Collaborate & Coordinate
  • Work closely with the Volunteer Experience and Communications teams to ensure training reaches volunteers at the right time.
  • Manage the administrative heartbeat of the department, maintaining training calendars, managing budgets, and partnering with external providers to add depth to the learning library.

Benefits

  • A supportive, purpose-driven team that knows how to have fun
  • An attractive and fair remuneration with salary packaging of up to $15,900 tax free per year
  • A paid-out rewards scheme, additional gifted leave days & performance perk.
  • Flexible approach to work
  • Personal growth opportunities through our ‘My Career Pathway’
  • Professional development fund (both formal and informal learning opportunities)
  • Fitness Passport memberships on offer for you and your family to help support a healthy lifestyle
  • Dog friendly offices - bring your (furry) best mate with you to work
  • Additional leave including Orange Sky public holiday and gifted leave for high performance
  • Wellness initiatives and an Employee Assistance Program (EAP)
  • And the warm fuzzies that come from doing something that really matters
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