Learning & Development, Sr. Specialist

McGraw Hill LLC.•UNAVAILABLE, UNAVAILABLE

17h•Remote

About The Position

The Learning & Development Sr. Specialist supports the design, delivery, and continuous improvement of learning experiences that strengthen employee onboarding, manager capability, and ongoing development. This role plays a vital role in supporting the development of instructor-led and virtual training, global onboarding, manager capability resources, and the administration and optimization of our LMS (Docebo) to create a more consistent, accessible, and user-friendly learning experience across the organization.

Requirements

Bachelor’s degree in Human Resources, Organizational Development, Education, or related field
5+ years of experience in Learning & Development or training roles
Experience with LMS administration (Docebo)
Proven experience facilitating instructor-led or virtual training
Experience designing, developing and delivering onboarding and/or manager development programs
Ability to enable and influence managers (not just deliver training)
Program and project management skills
Stakeholder collaboration and communication

Nice To Haves

Experience in a global or matrixed organization
Experience designing or supporting manager-led development programs or toolkits
Familiarity with instructional design methodologies (e.g., SAM, LLAMA, ADDIE)
Experience building blended learning solutions

Responsibilities

Serve as administrator for the organization’s LMS, including course creation, learning paths, enrollments, reporting, and system maintenance.
Maintain and improve the LMS course catalog to ensure content is organized, current, easy to navigate, and aligned to employee and manager needs.
Improve the employee learning experience by making LMS content easier to find, navigate, and access through clear, user-friendly learning pathways.
Partner with stakeholders to connect learning content to relevant skills, capabilities, roles, and development priorities.
Support the creation of personalized learning experiences by organizing content into targeted pathways, recommendations, and audience-specific learning journeys.
Generate and analyze LMS data to assess engagement, completion, learner behavior, and opportunities to improve the learning experience.
Partner with IT, vendors, and internal stakeholders to identify and implement LMS enhancements that expand platform capability and strengthen learning adoption.
Participate in the design, implementation, and continuous improvement of a standardized global onboarding experience.
Assist in developing and operationalizing a manager-led onboarding curriculum, equipping people leaders with tools, templates, and guidance to effectively onboard new hires.
Partner with HR, TA, and business leaders to ensure onboarding is aligned to enterprise priorities and employee experience goals.
Build structured onboarding journeys combining formal training, manager-led activities, and on-the-job learning.
Track onboarding effectiveness and continuously refine the experience.
Create scalable toolkits, discussion guides, and resources that managers can use for ongoing development (e.g., coaching conversations, team learning sessions, skill-building activities).
Support the adoption of a culture of continuous learning through manager enablement.
Facilitate instructor-led training (ILT) and virtual sessions across onboarding, professional skills, and manager capability topics.
Deliver engaging, high-impact learning experiences using adult learning principles.
Adapt facilitation approaches for global, cross-cultural audiences.
Support train-the-trainer efforts to scale delivery through business leaders.
Design and develop learning content (ILT materials, e-learning modules, job aids, facilitator guides).
Conduct needs assessments to identify development priorities.
Support creation of blended learning experiences (instructor-led, virtual, and digital).
Ensure alignment with business priorities and talent strategy.
Manage logistics for training programs (scheduling, communications, facilitation support).
Coordinate global delivery across regions, time zones, and audiences.
Manage relationships with external learning vendors as needed.
Maintain learning calendars and communications.
Track and analyze learning metrics (participation, completion, feedback, outcomes).
Collect stakeholder feedback and identify opportunities for improvement.
Continuously refine programs to improve adoption, engagement, and impact.
Partner with HRBPs, Talent Acquisition, and business leaders to support onboarding and development needs.
Act as a resource to managers for learning tools and development approaches.
Support broader talent and organizational initiatives through learning solutions.