Learning & Development Manager
About The Position
We're seeking a Learning and Development Manager to lead a team of Trainer's & Instructional Designer's responsible for the training & development of employees across the credit union. This includes onboarding, technical job training, compliance training, employee development programs, and learning resources. This leader builds a culture of curiosity & enablement and is responsible for ensuring all training is clear, practical, accurate, and useful for employees doing real work. The L&D Manager has a deep understanding of instructional design experience and is able to coach others on how to build strong learning experiences. This role also owns the daily operation of the learning function. This includes the LMS, required training assignments, course schedules, training records, and ongoing course improvement. This position is located on-site at our Abbott Headquarters (1941 Abbott Rd.). Pay Range: $84,306/yr. - $130,908/yr.
Requirements
- At least five years of experience in learning and development or instructional design required.
- Leadership experience required.
- Experience administering or supporting a learning management system required.
- Experience facilitating leadership development programs required.
- Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC).
- Expert knowledge of instructional design and adult learning principles.
- Ability to teach and influence leaders across different levels of the organization.
- Strong executive presence and classroom facilitation skills.
- Strong facilitation and written communication skills.
- Ability to coach trainers and instructional designers.
- Commitment to curiosity and enablement.
- Applicants must be legally authorized to work in the United States without restriction.
Nice To Haves
- Bachelor’s degree in education, instructional design, human resources, business, or a related field preferred.
- Experience managing compliance training strongly preferred.
- Financial institution experience preferred.
Responsibilities
- Lead and coach a training team, including trainers and instructional designers.
- Set expectations for quality and operations.
- Provide performance feedback and supports employee development.
- Build a culture focused on curiosity and enablement.
- Manage team priorities, workload, and department resources.
- Serve as the department’s expert in instructional design and adult learning.
- Guide the design and improvement of instructor-led training and online learning.
- Ensure courses are built around clear learning objectives and practical application.
- Review training content for effectiveness.
- Support trainers in delivering engaging and professional learning experiences.
- Ensure onboarding and technical training remain aligned with operational expectations and current procedures.
- Prepare and deliver leadership training for managers and organizational leaders.
- Facilitate leadership discussions in a credible and professional manner.
- Oversee required compliance training across the organization.
- Ensure training assignments and reporting remain accurate.
- Oversee administration of the learning management system.
- Support course scheduling, training documentation, and operational processes.
- Ensure training materials follow privacy and confidentiality standards.
- Partner with leaders to identify training needs and performance gaps.
- Consult with departments on training requests and learning solutions.
- Work with subject matter experts to maintain accurate and current training content.
- Support organizational initiatives with training support.
- Facilitate training sessions when needed.
- Review learner feedback and identify opportunities for improvement.
- Measure training effectiveness using industry best practices.
- Support department annual planning, monthly reporting, and strategic projects.
- Uphold project management practices to manage resources and track tasks.
- Maintain awareness of industry trends and learning practices.
- Perform other duties as assigned.
Benefits
- Multiple medical plans to choose from, including PPOs and HSA-qualified plans
- Dental insurance
- Vision insurance
- Services to support overall mental and physical health
- Employer-paid life insurance
- Disability coverage
- AD&D coverage
- Voluntary plans to cover critical illness, accidents, and hospital indemnity expenses
- 401(k) retirement plan with company matching contributions
- Profit-sharing contributions
- Generous paid time off
- Access to CU1's accredited early learning center in Anchorage, Alaska
- Employee loan and mortgage discounts
- Education assistance
- Volunteerism and community engagement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
