Learning & Development Manager

United Way for Greater Austin•Austin, TX

18h•Hybrid

About The Position

United Way for Greater Austin brings our community together to break economic barriers and build opportunity for all. We break the cycle of economic hardships for families and individuals, striving to create a vibrant, thriving community. Recognizing the urgency of addressing economic challenges, we focus on increasing the availability of high-quality early care and education and access to pivotal resources to address financial barriers in Central Texas. Our united front includes dedicated donors, volunteers, corporate and civic partners, staff, and a connected network of neighbors. Together, we leverage data, community alliances, services, and public engagement to transform Central Texas, responding to urgent needs with lasting, impactful solutions. The Learning & Development (L&D) Manager is responsible for designing, implementing, and evaluating training and development programs that support organizational growth and employee performance. This role also serves as a backup to the Human Capital Generalist, providing support for payroll processing and benefits administration as needed. The ideal candidate combines strategic thinking in talent development with hands-on HR operational knowledge.

Requirements

Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field or 5 years of proven relatable experience.
5+ years of experience in learning and development, with exposure to HR generalist functions
Working knowledge of payroll processes and benefits administration
Strong facilitation, communication, and interpersonal skills
Experience with LMS platforms and HRIS systems
Ability to manage multiple priorities and maintain confidentiality

Nice To Haves

Relevant certifications (e.g., SHRM-CP, SHRM-SCP, CPTD) are a plus

Responsibilities

Assist with designing and executing comprehensive learning and development strategies aligned with business goals
Conduct training needs assessments and identify skill gaps across the organization
Develop, implement, and facilitate training programs (e.g., onboarding, leadership development, compliance training)
Evaluate training effectiveness using metrics and feedback, and continuously improve programs
Manage learning management systems (LMS) and track employee training progress
Serve as backup support for payroll processing, ensuring accuracy and compliance with applicable laws and policies
Assist with benefits administration, including enrollments, changes, and employee inquiries
Maintain HRIS data integrity related to payroll and benefits
Support employee engagement and retention initiatives
Ensure compliance with employment laws and company policies related to training, payroll, and benefits
Contribute to HR projects and cross-functional initiatives