Learning & Development Manager

divcon • Irving, TX

2d

About The Position

The Senior Manager, Learning & Development manages and advances Divcon's learning programs, training infrastructure, and workforce development initiatives to support organizational growth, operational consistency, and employee readiness. Reporting to the SVP of HR, the role partners with HR, operations leaders, and subject matter experts to design, implement, and continuously improve onboarding, technical training, learning systems, and development programs. It translates business needs into scalable learning solutions that improve time-to-competency, support compliance readiness, and strengthen employee capability across field operations, technical services, and corporate teams.

Requirements

• 5+ years of progressive experience in Learning & Development, Workforce Development, Talent Development, Organizational Development, or a related field.
• Experience developing or scaling onboarding programs, technical training, role-based learning paths, competency models, or skills matrices.
• Working knowledge of LMS administration, training records, certification tracking, reporting, and compliance documentation.
• Strong understanding of adult learning principles, instructional design standards, blended learning approaches, and training evaluation methods.
• Ability to translate operational needs into practical, scalable learning solutions that improve employee readiness and performance.
• Experience managing learning projects, cross-functional initiatives, and stakeholder communications in a fast-paced environment.
• Strong analytical skills with the ability to interpret learning data, identify trends, and recommend actions.
• High emotional intelligence, maturity, discretion, and sound judgment when handling employee, performance, and organizational information.
• Strong written communication, facilitation, collaboration, and stakeholder management skills.

Nice To Haves

• Experience supporting technical, operational, construction, manufacturing, infrastructure, or field-based environments.
• Kirkpatrick Model experience.
• People leadership, coaching, or supervision of trainers, facilitators, instructional designers, or learning contributors.

Responsibilities

• Support the design and execution of Divcon's Learning & Development strategy in alignment with business priorities, workforce needs, and operational goals.
• Manage the design, implementation, and continuous improvement of onboarding, technical training, and continuing education programs across assigned employee groups.
• Partner with HR and business leaders to support competency models, skills matrices, role-based learning paths, and workforce development plans.
• Develop and maintain learning standards, training workflows, job aids, and program documentation to promote consistency in how work is taught and performed.
• Support the development and ongoing administration of Divcon University, including learning tracks, certifications, academies, and development pathways.
• Coordinate with operations leaders and subject matter experts to identify training gaps, prioritize learning needs, and create practical training solutions.
• Ensure technical training reflects Divcon standards, safety requirements, operational expectations, and applicable process requirements.
• Provide day-to-day guidance, coaching, and support to trainers, instructional design resources, and other learning contributors as assigned.
• Manage LMS administration, learning paths, certification tracking, training records, and compliance documentation to ensure accurate and audit-ready data.
• Partner with IT, HR, and vendors to improve LMS functionality, reporting, user experience, and training workflows.
• Develop evaluation methods to assess learner feedback, knowledge retention, behavior change, and business impact using established training effectiveness models.
• Track and report key metrics related to training completion, certification status, workforce readiness, training effectiveness, and time-to-competency.
• Prepare dashboards, reports, and insights for HR leadership and business stakeholders to support operational decision-making and continuous improvement.
• Analyze learning data, identify gaps, and recommend improvements to programs, content, systems, and delivery methods.
• Manage learning projects, timelines, stakeholder communications, and implementation plans from intake through delivery and evaluation.
• Promote a culture of continuous learning, accountability, operational excellence, and employee development.

Benefits

• Opportunities for growth, hands-on training, and career advancement in the data-center industry.
• Medical, dental, and vision insurance; 100% of individual medical premiums are covered, with help offsetting the cost of family coverage.
• 401(k) with employer match, eligible after 90 days.
• Short- and long-term disability insurance provided at no cost to employees.
• Flexible PTO with no accruing time necessary.
• For eligible field-based roles requiring travel: covered business travel expenses, per diem, phone allowance, tools, and PPE at no cost.
• Eligible field-based employees also receive paid training and additional reimbursable business expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed