Learning and Development Certification Learning Manager

Microsoft • Redmond, WA

3d • $116,900 - $222,600

About The Position

Microsoft Advertising is seeking a Learning and Development Certification Learning Manager to design, manage, and scale certification programs that educate learners and validate their knowledge, skills, and readiness. The role partners with subject matter experts, business stakeholders, instructional designers, and training delivery teams to create industry-recognized certification pathways that support skill attainment, professional credibility, and measurable business outcomes.

The manager will oversee the evolution of Learning Management System platforms and related learning technology, including strategy, design, content creation, execution, promotion, and measurement. The role combines learning and development, assessment design, credentialing best practices, learning technology, and program management to ensure certifications are rigorous, scalable, data-driven, and aligned with business needs.

Microsoft Advertising is part of a worldwide Sales, Marketing, and Operations organization in the digital advertising industry. Microsoft’s stated mission is to empower every person and every organization on the planet to achieve more. Starting August 10, 2026, Microsoft AI employees who live within 50 miles of a designated U.S. Microsoft office or 25 miles of a designated non-U.S. location are expected to work from the office at least three days per week, subject to local law and jurisdictional variation.

Requirements

• Master's degree or equivalent and at least 3 years of experience in learning and development, relevant technical roles, business development, quota management, human resources, customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education; OR bachelor's degree or equivalent and at least 5 years of experience in the listed or related fields; OR equivalent experience.
• Experience or proficiency spanning learning and development, assessment design, credentialing best practices, learning technology, and program management, as described for the role.

Nice To Haves

• Master's degree or equivalent and at least 8 years of experience in learning and development, relevant technical roles, business development, field or sales, human resources, customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education; OR bachelor's degree or equivalent and at least 12 years of experience in the listed or related fields; OR equivalent experience.
• Microsoft Fundamentals Certification.
• Coaching certification (e.g., International Coaching Federation), Project and/or Program Management Professional certification, archival certification, or related certifications.

Responsibilities

• Own and evolve the Microsoft Advertising external certification program strategy and roadmap in partnership with stakeholders, ensuring offerings support business goals, product priorities, and learner development.
• Lead the transition of on-demand learning to a new platform, owning the program, schedule, leadership updates, and cross-team accountability.
• Partner with business leaders and cross-functional teams to define certification priorities, requirements, and success measures.
• Lead the end-to-end certification lifecycle, including governance, operational readiness, launch planning, maintenance, and data-informed refresh cycles.
• Collaborate with subject matter experts to develop, maintain, and evolve certification content, standards, and program frameworks in response to changing business needs and industry trends.
• Design and develop engaging learning content using instructional design principles so materials are learner-centric, interactive, and aligned to business objectives.
• Establish an AI-first content approach, determining when to use assistants versus curating or creating content manually.
• Provide guidance on data analytics to evaluate trends, communicate insights, identify capability gaps, improve benchmarking, and drive learner-centric priorities.
• Partner with Marketing, Sales, and other teams on promotions to highlight new content and grow the audience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level