Learning & Development Manager

Interim HealthCare•Greenville, SC

5d•Onsite

About The Position

In this role, you'll serve as the subject matter expert for LMS administration, instructional design, and learning program execution—supporting Operations, Clinical, Sales, and National Support Team departments through innovative, data-driven learning solutions. You'll manage the full lifecycle of learning content, learning paths, reporting, compliance training, and franchise partner support while ensuring training programs remain engaging, effective, and aligned with business objectives. If you're passionate about adult learning, enjoy balancing strategy with hands-on execution, and thrive in a collaborative environment where training drives meaningful impact, we'd love to hear from you.

Requirements

Full-time onsite position based in Greenville, SC with standard operating hours of Monday–Friday, 8:00 AM–5:00 PM.
Bachelor’s degree in Learning & Development, Adult Education, Instructional Design, Educational Technology, Human Resources, or a related field required; Master’s degree preferred.
Minimum 5+ years of progressive experience in Learning & Development, instructional design, training operations, or LMS administration.
Demonstrated hands-on experience administering Learning Management Systems, preferably HealthStream or similar enterprise LMS platforms.
Experience designing and deploying e-learning content using authoring tools such as Articulate Storyline, Articulate Rise, or comparable platforms.
Strong understanding of adult learning principles and instructional design methodologies (ADDIE, SAM, or similar frameworks).
Experience supporting enterprise, franchise, multi-site, or geographically distributed organizations preferred.
Ability to analyze learning data, training metrics, and learner engagement to drive measurable improvements.
Strong project management and organizational skills with the ability to manage multiple priorities and stakeholders simultaneously.
Excellent communication and presentation skills with the ability to influence, educate, and build relationships across all levels of the organization.

Nice To Haves

Healthcare industry experience strongly preferred; home health, hospice, or personal care experience is a plus.
Experience leveraging AI tools in learning design, analytics, or process improvement is a plus.

Responsibilities

Manage LMS operations including user administration, permissions, reporting structures, troubleshooting, vendor coordination, and system enhancements.
Design, develop, and publish engaging learning experiences and interactive online training using adult learning principles and instructional design methodologies.
Build and maintain learning curricula, role-based learning paths, onboarding programs, compliance training, and professional development initiatives across the organization.
Partner with subject matter experts across Operations, Clinical, Sales, and other departments to translate complex concepts into effective, accessible learning content.
Support franchise partners by providing LMS training, system guidance, reporting support, and best practices to maximize adoption and learning outcomes.
Develop and maintain training resources including SOPs, user guides, webinars, communications, and learning documentation.
Monitor training effectiveness through reporting, analytics, learner engagement metrics, and continuous improvement initiatives.
Support compliance and regulatory training initiatives while ensuring accurate assignment, tracking, and reporting of required education programs.
Identify opportunities to enhance learning strategy, improve operational efficiency, and expand scalable training solutions across the network.