Learning & Development Manager

WEOKIE Federal Credit Union•Oklahoma City, OK

2h•Onsite

About The Position

The Learning & Development Manager is responsible for the design, development, implementation, and continuous improvement of employee and leadership development initiatives that support WEOKIE's strategic goals, operational needs, and organizational culture. This position collaborates with leaders across the organization to identify development needs, create effective learning solutions, improve employee readiness and performance, and support leadership effectiveness at all levels. The Manager oversees Learning & Employee Development staff and is responsible for ensuring role-based training, leadership development initiatives, employee development programs, and learning processes align with organizational priorities. Reporting directly to the Vice President of Employee Experience, this role serves as a strategic in building a culture of learning, accountability, growth, and continuous improvement while maintaining responsibility for the successful execution of day-to-day learning and employee development operations.

Requirements

Bachelor’s degree in related field preferred.
SHRM or other training certification preferred, or willingness and ability to obtain within the next 12 months.
Passion for facilitation and demonstrated experience delivering engaging learning experiences to both small and large audiences.
Intermediate to expert knowledge of Microsoft Office.
Familiarity with GiANT leadership, preferred.
Ability to utilize AI responsibly within the role and the team
Excellent communication skills (written and verbal).
Excellent organizational skills.
Strong attention to detail.
Strong aptitude and interest in learning software/eLearning development tools (Articulate and Captivate; BIZLibrary; ADP LMS).
Technical aptitude for using and supporting our Learning Management System.
Ability to be a self‐starter and manage multiple tasks and projects in a collaborative team environment.
Ability to learn new skills quickly.
High level of emotional intelligence
Ability to collaborate with people at all levels within the organization
Ability to take constructive feedback
Focus: Builds confidence, is committed to increasing satisfaction, sets achievable expectations, assumes responsibility for solving problems, ensures commitments are met, and solicits opinions and ideas from others.
Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
Decision Making/Judgment: Recognized problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root causes of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
Interpersonal Skills: Has good listening skills, builds strong relationships, is flexible/openminded, negotiates effectively, solicits performance feedback and handles constructive criticism

Nice To Haves

SHRM or other training certification preferred, or willingness and ability to obtain within the next 12 months.
Familiarity with GiANT leadership, preferred.
Ability to utilize AI responsibly within the role and the team

Responsibilities

Develops and implements learning and employee development programs that support organizational priorities, business needs, leadership capability development, employee growth, and operational effectiveness.
Partners with the Vice President of Employee Experience and organizational leaders to identify skill gaps, performance trends, training needs, and development opportunities.
Leads the design, development, implementation, facilitation, and evaluation of learning solutions utilizing adult learning principles and blended learning methodologies.
Oversees the creation and maintenance of new hire training, role-based training, leadership development initiatives, professional development programs, compliance training, and employee development resources.
Supports the development of leaders and employees through structured development programs, workshops, coaching resources, assessments, and growth opportunities.
Works with our external partner to provide GiANT leadership training/coaching to our employees
Partners with Human Resources and WEOKIE leadership to support career development, internal talent growth, and leadership readiness initiatives.
Provides leadership, coaching, guidance, and performance management for Learning & Employee Development team members.
Establishes priorities, manages departmental projects, monitors progress, and ensures successful execution of departmental development initiatives.
Oversees learning systems, training records, reporting, course administration, learning technologies, and assigned vendor relationships.
Ensures learning activities are effectively tracked, measured, and communicated.
Builds strong partnerships with leaders throughout the organization to identify opportunities to improve employee performance, knowledge, skills, and effectiveness.
Uses feedback, data, performance trends, and business needs assessments to continuously improve programs, processes, and employee development outcomes.
Other duties or special projects as assigned or requested.