Learning & Development Coordinator

T&M Services•Des Moines, IA

2d•Hybrid

About The Position

The Learning & Development Coordinator is responsible for coordinating, developing, and improving employee learning and development programs across the organization. This role oversees the company’s learning management system, supports onboarding and role readiness initiatives, coordinates internal training efforts, develops practical training materials and assessments, and helps create structure around operational and safety-related learning processes. This role works closely with operations leaders, trainers, and subject matter experts to ensure employees are equipped, informed, and prepared to perform their roles safely, effectively, and consistently across all markets. This position is ideal for someone who is highly organized, process-oriented, collaborative, and passionate about creating structure, improving consistency, and supporting workforce development in a hands-on operational environment.

Requirements

2–4 years of experience in Learning & Development, training coordination, onboarding, HR support, or a related role
Experience supporting or administering a Learning Management System (LMS), including assignments, reporting, and user support
Ability to create engaging training materials, onboarding resources, job aids, SOPs, and learning content
Experience developing assessments and tracking training effectiveness and completion
Strong organizational, follow-through, and project coordination skills with the ability to manage multiple priorities
Understanding of employee learning, onboarding, and training best practices
Strong communication and collaboration skills with the ability to work effectively across operational and leadership teams
Comfortable supporting both office and field-based learning initiatives
Willingness to travel periodically to support training and onboarding initiatives across company locations

Nice To Haves

Exposure to operational, warehouse, logistics, manufacturing, installation, construction, or field environments preferred
Proficiency in Microsoft Office programs and experience with HRIS/LMS platforms preferred
Bachelor’s degree in HR, Learning & Development, Education, Business, Communication, or related field preferred; equivalent experience considered
SHRM, ATD, instructional design, or related certifications are a plus

Responsibilities

Manages and maintains the learning management system, including training assignments, tracking, reporting, and user support
Coordinates companywide onboarding, training, and employee development initiatives across multiple locations and departments, including scheduling, resources, and new hire learning assignments
Develops and maintains training materials, learning modules, job aids, SOPs, assessments, and supporting documentation to measure comprehension, readiness, and program effectiveness
Tracks and reports training completion, overdue assignments, certification status, and workforce development metrics
Partners with operations leaders, satellite trainers, and subject matter experts to improve training consistency and role readiness across all markets
Identifies gaps in training processes, documentation, and employee readiness and recommends practical improvements
Develops and maintains structure around operational and safety-related training requirements and learning initiatives
Conducts field observations, training audits, and quality assurance efforts to ensure materials align with operational realities; travels periodically to support on-site training coordination and program consistency