Learning & Development Coordinator - 6 Months

Turner & Townsend•Toronto, ON

2d•CA$60,000 - CA$85,000•Hybrid

About The Position

The Learning & Development (L&D) Coordinator plays a key role in supporting the planning, coordination, administration, and continuous improvement of learning and development initiatives across Turner & Townsend's USA and Canada operations. This position partners closely with the Global L&D team, HR, business leaders, and external vendors to ensure employees receive high-quality learning experiences that support professional growth, business performance, and organizational capability. The ideal candidate is highly organized, detail-oriented, customer-focused, and passionate about creating outstanding learning experiences in a fast-paced, professional services environment.

Requirements

Postsecondary degree or diploma in Human Resources, Business Administration, Adult Education, or a related field.
2–4 years of experience in Learning & Development, Talent Development, Human Resources, Training Administration, or a related role.
Experience administering Learning Management Systems (LMS) and supporting learning technologies.
Strong proficiency with Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Teams.
Excellent organizational, project coordination, and time management skills.
Strong verbal and written communication abilities with a customer-focused mindset.
Ability to manage multiple priorities while maintaining accuracy, attention to detail, and confidentiality.
Proven ability to collaborate effectively with stakeholders across various business functions and locations.

Nice To Haves

Experience within professional services, consulting, engineering, construction, project management, or related industries.
Knowledge of adult learning principles and learning program administration.
Experience with reporting, learning analytics, dashboards, and training metrics.
Familiarity with talent management, employee development, and leadership development programs.
Professional certifications such as CHRP, CHRL, SHRM, ATD, CPTD, or equivalent are considered an asset.

Responsibilities

Coordinate and support the delivery of virtual, hybrid, and in-person learning programs across the U.S. and Canada.
Manage training schedules, registrations, communications, learning materials, and program logistics.
Administer the Learning Management System (LMS), maintain training records, monitor completion rates, and provide end-user support.
Generate reports, dashboards, and learning metrics to track participation, effectiveness, and continuous improvement opportunities.
Serve as the primary contact for employee and manager inquiries related to learning and development programs.
Collaborate with HR, business leaders, facilitators, and vendors to ensure successful program execution and alignment with organizational goals.
Maintain learning documentation, SharePoint resources, standard operating procedures, and training records.
Gather participant feedback and recommend enhancements to improve learner experience, program effectiveness, and operational efficiency.