Learning & Development Coordinator

Benesch • Chicago, IL

2d • Hybrid

About The Position

Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providing connections in ways that make a difference. We pride ourselves on being nimble enough to remain responsive to client needs yet large enough to offer exceptional bench strength. As a member of our team, you’ll have an opportunity to draw from those resources when you need them and, likewise, contribute your expertise when you have something to share. At Benesch, we are looking for candidates with varied backgrounds and worldviews. We are committed to offering an inclusive work environment where everyone feels valued and respected. Statistics show that women and underrepresented groups are less likely to apply for a position if they don’t meet 100% of the qualifications. If this statement resonates with you, don’t be so hard on yourself—apply for the job! Learning & Development Coordinator We have a unique career opportunity for a Learning & Development Coordinator. As part of the Learning and Development team, the L&D Coordinator is responsible for supporting our L&D team by monitoring and maintaining our learning management system and providing first-line support to employees regarding LMS questions, concerns, or issues. The ideal candidate has at least 1 year of system experience (Cornerstone preferred) and consistently demonstrates exceptional client service as well as attention to detail. We are excited to hire a collaborative candidate who will help maintain or elevate our servant leadership brand and provide excellent service to internal clients.

Requirements

• Minimum one year of learning and development related work experience.
• B.S. Degree in Human Resources, Education, Training, or related field.
• Servant leadership mentality and enjoys collaborating with internal clients.
• Intermediate to advanced L&D software skills, preferably with LMS (Cornerstone).
• Technical skills with current learning management systems, web-conferencing tools, google apps, etc.
• Strong aptitude for technology: MS Office, LMS, video production and editing software and E-Learning Systems.
• Advanced organizational skills with the ability to manage multiple assignments.
• Excellent verbal, written, and electronic communications skills required.

Nice To Haves

• Experience with Camtasia and/or instructional design software preferred.

Responsibilities

• Add courses, track registration and attendance, document completion, and communicate statuses to participants our learning management system (LMS).
• Execute reports in the LMS and manage dashboards.
• Communicate course information to participants and function as point person for inquiries.
• Provide insights into improving employee experiences, simplifying processes, and supporting effective and efficient delivery of learning events.
• Create, edit/format, and organize course related documents, reports, and correspondence - or collaborate with Marketing team on materials.
• Function as a support for virtual events.
• Day-to-day support and oversight of the learning management system.
• Respond to all LMS-related tickets and troubleshoot support issues.
• Develop, deliver, and effectively use digital content, tools, or related processes and procedures to help foster a high-quality digital educational experience.
• Collaborate with L&D team and other subject matter experts to assist in the development and production of curriculum and other deliverables.
• Create training materials and content for distribution via LMS, websites, newsletters, and workshops.
• Support integrated third-party systems such as Zoom and Microsoft Teams.

Benefits

• medical, dental, and vision benefits.
• company-paid life insurance, short term, and long-term disability plans.
• 401K plan and profit-sharing contributions to the 401K plan.
• generous paid time benefits plan that increases throughout your career plus several paid holidays.
• parental leave for benefit-eligible employees
• leadership development, training, and clear paths forward
• mentorship, hands-on experience, and opportunities to make an impact from day one

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level