Learning & Development Coordinator

Sienna Senior Living • Markham, ON

3d • CA$49,117 - CA$61,387 • Onsite

About The Position

At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life! Sienna offers a competitive compensation and vacation package, employer-paid health & dental benefits, RRSP with company match, Share Ownership and Reward Program (SOAR), Employee Share Purchase Plan with company match, continuous learning and growth opportunities, and a welcoming culture that values diversity and differing perspectives, experiences and beliefs. Reporting to the Manager, Learning & Development, the Learning & Development Coordinator supports in the smooth delivery of learning programs across the organization. This role partners with the Learning & Development team to provide operational, logistical, and administrative support, ensuring an exceptional learning experience for all team members. The Learning & Development Coordinator partners to coordinate training events, prepare learning materials, execute training logistics, and maintain accurate records and reporting within the organization’s Learning Management System (LMS).

Requirements

• Post-secondary degree/diploma in Instructional Design, Education or a related field
• 2 years’ experience in instructional design, training and/or Learning & Development support.
• Familiarity with training tools, and experience working with Microsoft Suite (Word, Outlook, Excel, PowerPoint, SharePoint, etc.).

Nice To Haves

• Completion of Adult Learning Certificate is desirable.
• Experience in health care or other highly regulated fields considered an asset.
• Critical-thinking, problem-solving and analytical skills desirable.
• Ability to operate in a fast-paced environment with changing priorities, while working independently on multiple projects at the same time.
• Eagerness to explore and learn new technologies that advance learning and development programming.
• Experience in event coordination and/or comfort with facilitating training considered an asset.

Responsibilities

• Coordinate the scheduling of both virtual and in-person training sessions, including room bookings, meeting setup, invitations, email communication, training aids printed, and attendance tracking.
• Manage communication with participants, facilitators, and internal partners to ensure seamless delivery of learning events.
• Support stakeholders with logistical preparation for workshops, training sessions and development programs.
• Prepare, print, assemble, and distribute training aids, participant guides, job aids, and other learning materials.
• Support the Learning and Development team by formatting, proofreading, and organizing training content as required.
• Maintain inventory of training supplies and ensure materials are ready in advance of training sessions.
• Upload courses, training plans, and learning materials to the LMS.
• Generate, consolidate, and distribute LMS reports, tracking key metrics such as completions and participation.
• Maintain accurate learner records and support troubleshooting user issues within the LMS.
• Provide support in reporting and troubleshooting in the system as needed.
• Support the coordination of learning program evaluations, including collecting feedback and summarizing results.
• Assist in the monitoring of learning program timelines and follow-up tasks.
• Help ensure content stays current by flagging updates needed to training materials or LMS items, and tracking changes made.
• Contribute to departmental initiatives, team meetings, and special projects as assigned.

Benefits

• A competitive compensation and vacation package
• Employer Paid Health & Dental Benefits
• RRSP with Company Match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with Company Match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree