Learning Coordinator

Quince•Las Vegas, NV

2d•$64,733 - $73,611

About The Position

The Learning Coordinator supports the continued growth and performance of Quince’s Learning & Development team. This role helps ensure training effectiveness, audit compliance, and cross-training initiatives across PM shifts. The coordinator leads onboarding sessions, oversees trainer performance, and promotes accountability across learning programs to maintain consistent quality and engagement. Serving as the primary point of contact for evening training operations when the Learning Manager is unavailable, the coordinator partners with supervisors and leadership to track progress, identify risks, and improve training programs. The role also supports training schedules and learning initiatives, maintains reporting dashboards, and contributes to curriculum and process improvements. The position requires lifting up to 25 pounds, standing and walking throughout the shift, and potentially bending, twisting, or kneeling during the day, with or without reasonable accommodation. The posted base salary range is $64,733–$73,611 USD; bonus and equity may also be provided for eligible roles.

Requirements

Bachelor’s degree.
2–3 years of training, facilitation, or learning and development experience; warehouse or operations experience is preferred.
Leadership or supervisory experience, formal or informal.
Proficiency in Google Sheets, including formulas, pivot tables, and reporting.
Clear, professional verbal and written communication skills.
Ability to provide constructive coaching to improve trainer and learner performance.
Ability to address trainer or learner issues professionally.
Analytical ability to track, interpret, and act on training data to drive improvements.
Consistently holds self and others accountable to performance standards.
Strong organizational and time-management abilities.
Proactive problem-solving and a solutions-first mindset.
Ability to take on higher-level responsibilities during manager absences.
Interest in career progression toward a Learning Manager role.
Ability to lift up to 25 pounds, with or without reasonable accommodation.
Ability to stand and walk throughout the shift, with or without reasonable accommodation.
Ability to bend, twist, or kneel as required during the day, with or without reasonable accommodation.

Nice To Haves

Warehouse or operations environment experience.

Responsibilities

Conduct regular audits of trainer delivery, adherence to SOPs, and use of training materials.
Coach trainers and provide structured feedback to improve effectiveness and engagement.
Ensure consistent training standards, delivery, and expectations across PM trainers.
Lead onboarding sessions for PM shift new hires.
Track and report new-hire training progress, productivity ramp-up, and early retention.
Partner with supervisors and managers to identify risks and additional support needs for new hires.
Maintain onboarding dashboards in Google Sheets and provide weekly updates to leadership.
Track and manage cross-training completions and progress across departments.
Maintain reporting dashboards that give leadership visibility into skill development.
Identify training gaps and propose solutions to improve associates’ multi-skill readiness.
Serve as the primary contact for PM training operations when the Learning Manager is unavailable.
Lead trainer meetings to communicate updates, process changes, and performance expectations.
Support scheduling, coordination, and execution of training and learning initiatives.
Recommend curriculum enhancements based on audits, feedback, and evolving business needs.
Support change management by reinforcing updated SOPs and training content.
Promote accountability among trainers and learners for training standards and quality expectations.