Learning Center Coordinator - RN

Nebraska Methodist Hospital•Omaha, NE

8d•Hybrid

About The Position

The Learning Center Coordinator plans, implements, manages, and evaluates educational programs for Nebraska Methodist College (NMC). The role is based at the college in Omaha, Nebraska, and is full time, Monday through Friday during daytime business hours. It is performed in person, with limited hybrid availability after training. The coordinator is accountable for assigned educational programs, including compliance with applicable regulatory, accreditation, curriculum, and training-center guidelines; program files; reporting; program evaluation and follow-up; event coordination; and assistance with program marketing and revenue and expenditure monitoring. The position also provides customer service, communicates with stakeholders, and serves as a departmental liaison. The role manages staff scheduling, orientation, payroll, performance evaluation processes, and staffing levels; ensures instructors meet qualifications; and leads staff training and development of departmental policies, procedures, and training materials. The coordinator may teach applicable programs when needed and assists with departmental budget development and maintenance.

Requirements

Bachelor’s degree in Nursing.
Current valid Registered Nurse (RN) license, valid compact multistate license, or temporary permit while awaiting licensure.
Current American Heart Association Basic Life Support Instructor (BLS.I) certification, or obtain certification within six months of hire.
Ability to understand or master regulatory guidelines of the Nebraska and Iowa State Boards of Nursing and Health Professional Standards, the American Association of Credentialing of Nurses, Nebraska Health and Human Services, and other regulatory and accreditation standards.
Knowledge of standard office procedures, recordkeeping, English grammar and proofreading, customer service, accounting and budget principles, research methods, and effective telephone techniques.
Ability to operate standard office equipment and advanced skills with Microsoft Office applications, including Word, Excel, PowerPoint, Publisher, and Access.
Internet research skills and ability to master web-based software technologies, database software, and registration systems.
Excellent communication and writing skills, attention to detail, and ability to prepare clear written communications and deliver oral presentations.
Ability to speak in front of and manage large groups.
Ability to adapt to changing technology, work independently, use critical thinking, organize and prioritize work, coordinate multiple projects, and interpret and apply relevant laws, rules, regulations, policies, and procedures.
Ability to establish and maintain cooperative working relationships and provide exceptional customer service and supportive relationships.
Professional conduct consistent with the college’s core values and ability to respond appropriately to constructive criticism.

Nice To Haves

Master’s degree.
Three or more years of experience planning, managing, and monitoring programs.
Two or more years of staff-management experience.
Relevant experience in online course delivery and content management systems.

Responsibilities

Plan, implement, manage, and evaluate NMC Learning Center educational programs.
Ensure educational programs adhere to applicable regulatory, accreditation, training-center, and curriculum guidelines, and maintain required program files.
Prepare reports, including statistical summaries and comparisons, and assist with monitoring project revenue and expenditures.
Assist with program marketing and oversee educational planning and event coordination.
Review and evaluate programs and courses and ensure appropriate follow-up.
Provide customer service, serve as a departmental liaison, and communicate clearly and promptly with coworkers, customers, leadership, and stakeholders.
Interpret and apply departmental office policies, rules, regulations, and procedures; proactively identify and address conflict and negotiate fair solutions.
Manage daily staff supervision and orientation; prepare staff schedules, maintain adequate staffing, monitor absence requests, and maintain a fully staffed class schedule.
Collaborate with the Senior Director on performance evaluations and performance improvement plans; complete employee payroll in Kronos.
Ensure instructors meet qualifications and follow organizational guidelines for staff management and job selection.
Lead team training and develop, implement, and maintain departmental policies, procedures, and training materials.
Supervise departmental workflow, assign tasks based on team members’ strengths, provide coaching and mentoring, and facilitate open communication and joint decision-making.
Teach applicable programs when needed.
Assist with development and maintenance of departmental budgets.