Learning Center Coordinator - RN

Best Care•Omaha, NE

2d•Hybrid

About The Position

Nebraska Methodist College is hiring a Learning Center Coordinator to plan, implement, manage, and evaluate programs for the college’s Learning Center. The role oversees educational programs and events, ensures program content and records meet curriculum, regulatory, accreditation, and approved training-center guidelines, and supports program evaluation, reporting, marketing, and financial monitoring. The coordinator provides customer service and serves as a liaison for the department, communicating with customers, stakeholders, coworkers, and leadership and addressing conflicts as needed. The position manages the daily supervision, orientation, scheduling, and development of staff; collaborates with the Senior Director on performance evaluations and improvement plans; processes employee payroll in Kronos; and ensures instructors meet qualifications. The coordinator leads team training and department workflow, may teach applicable programs when needed, and assists with developing and maintaining department budgets. This is a full-time, in-person position at Nebraska Methodist College in Omaha, Nebraska, working Monday through Friday during daytime business hours. Limited hybrid availability may be possible after training.

Requirements

Bachelor's degree in Nursing.
Current valid Registered Nurse (RN) license, valid compact multistate license, or temporary permit while awaiting licensure.
Current American Heart Association Basic Life Support Instructor (BLS.I) certification, or certification within six months of hire.
Ability to understand or master regulatory guidelines of the Nebraska and Iowa State Boards of Nursing and Health Professional Standards, the American Association of Credentialing of Nurses, Nebraska Health and Human Services, and other regulatory or accreditation standards.
Knowledge of standard office procedures, recordkeeping, English grammar and proofreading, customer service, accounting and budget principles, research methods, and telephone techniques.
Ability to operate standard office equipment.
Advanced skills with Microsoft Office applications, including Word, Excel, PowerPoint, Publisher, and Access; internet research skills; and ability to master web-based software, database software, and registration systems.
Excellent communication and writing skills, attention to detail, and ability to prepare clear written communications and deliver oral presentations to diverse groups.
Ability to speak in front of and manage large groups.
Ability to adapt to changing technology, work independently, think critically, organize and prioritize work, coordinate multiple projects, interpret and apply laws and policies, and maintain cooperative working relationships.
Exceptional customer service and supportive relationship skills.
Professional conduct and behavior consistent with the college’s core values of caring, excellence, holism, learning, and respect; ability to respond appropriately to constructive criticism.
Ability to exert up to 50 pounds of force.

Nice To Haves

Master's degree.
Three or more years of experience planning, managing, and monitoring programs.
Two or more years of experience managing staff.
Experience with online course delivery and content management systems.

Responsibilities

Plan, implement, manage, and evaluate Learning Center educational programs.
Ensure programs comply with applicable regulatory, accreditation, approved training-center, curriculum, and program-file requirements.
Prepare program reports, including statistical summaries and comparisons; assist with monitoring project revenue and expenditures.
Assist with marketing programs and oversee educational planning and event coordination.
Review and evaluate programs and courses, and complete follow-up activities.
Provide exceptional customer service and act as a departmental liaison.
Coordinate timely communication with coworkers, customers, stakeholders, leadership, and peers; interpret and apply department policies, rules, regulations, and procedures.
Identify and address conflicts, negotiate fair solutions, and make difficult decisions when necessary.
Manage daily supervision and orientation of staff; prepare schedules, monitor absence requests, and maintain adequate staffing and a fully staffed class schedule.
Collaborate with the Senior Director on performance evaluations and performance improvement plans; complete employee payroll in Kronos.
Ensure instructors meet required qualifications and follow organizational staff-management guidelines.
Lead team training and develop, implement, and maintain departmental policies, procedures, and training materials.
Supervise department workflow, assign tasks in consideration of staff strengths, coach and mentor team members, and facilitate communication and joint decision-making.
Teach applicable programs when needed.
Assist in developing and maintaining department budgets.