Learning and Engagement Team (LET) Training Supervisor (Human Services Supervisor 2) – 2 vacancies!

State of Oregon•Salem, OR

1d•Hybrid

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Are you a natural leader that has the skills to be a Training Supervisor? Do you enjoy problem solving and collaborating with others to create a positive, productive and inclusive workplace? If you answered yes, we invite you to apply to join our team as an Oregon Eligibility Partnership (OEP) Training Supervisor! We are hiring for two (2) positions! Summary of Duties Oregon Eligibility Partnership (OEP) provides direction and resources to everyone working to determine eligibility for Oregonians applying for and receiving medical, food, cash and childcare benefits through the ONE eligibility system. Learn more here. The OEP Learning and Engagement Team (OEP-LET) develops and implements a comprehensive and coordinated agency training plan for eligibility programs. OEP-LET provides and/or coordinates necessary training for thousands of ODHS staff members. The administrative scope of the program includes 16 Service Districts providing a range of services (TANF, SNAP, Child Care, MAGI medical, Non-MAGI Medical, Long-Term Care Financial) for eligible families and individuals throughout Oregon. This team also provides support to legislators and the governor's office and is expected to participate in special assignments as needed.

Requirements

Four (4) years of lead work, supervision, or progressively related experience; OR One (1) year of related experience and a bachelor’s degree in a related field.

Nice To Haves

Experience designing and coordinating adult education courses.
Experience making and documenting timely decisions grounded in analysis and judgment, with attention to immediate and future implications.
Experience leading confidently through organizational, technological, and procedural change with transparency, creativity, resilience.
Experience creating an environment that embeds diversity, equity, inclusion, and belonging into leadership practices, team culture, and service delivery to ensure respect and access for all.
Experience fostering a learning culture and taking ownership of decisions and outcomes, demonstrating humility, coachability, and giving and receiving constructive feedback.
Experience adapting communication style to explain complex information verbally and in writing to diverse internal and external partners.
Experience leading and participating in high priority projects while managing multiple initiatives and consistently meeting non-negotiable deadlines.

Responsibilities

Have oversight of all training programs that support Oregon eligibility programs.
Develop and implement policies, procedures, and program priorities established by OEP Director and Deputy Directors.
Work collaboratively with other ODHS Training Supervisors to provide an integrated training approach.
Develop and implement agency-wide training plans and the coordination of an overall training strategy for OEP.
Assign work, develop work procedures consistent with agency policy, establish work schedules and monitor work performed in order to meet established goals, objectives, and target dates.
Represent OEP on Department-wide projects involving training and coordination of training.
Approve purchases within the OEP LET budget and assist the manager with the administration of the budget.
Evaluate the quality of services provided by reviewing reports, statistical data, and feedback to determine what improvements are needed.