Human Services Supervisor

Community Interface Services • Vista, CA

1d • Onsite

About The Position

Community Interface Services (CIS) is hiring a Full-Time Human Services Supervisor to join our mission-driven nonprofit team in Vista, CA. This is an excellent opportunity for an experienced human services professional who is passionate about person-centered support, staff leadership, and making a meaningful impact in the community. As a Program Supervisor, you'll lead high-quality services for individuals with intellectual and developmental disabilities while supervising and supporting a dedicated team of direct service professionals.

Requirements

• A related bachelor's or master's degree in a human service related field (such as psychology, sociology, social work, or humanities)
• Three years of human service experience, with at least one year working with individuals with intellectual and developmental disabilities
• At least one year of experience supervising direct reports in a formal supervisory role
• A solid progressive human services work history and professional references that can attest to your dependability and reliability
• A vehicle in safe working order, CA Driver's license, vehicle insurance, and satisfactory driving record

Responsibilities

• Supervise up to 15 direct service staff members, including training, support, and fostering a positive work environment.
• Conduct performance evaluations, set clear expectations, and provide feedback to ensure excellence in service delivery.
• Attend planning team meetings to ensure services align with participant needs and build community connections.
• Provide hands-on direct service when needed.
• Share on-call responsibilities to address emergencies, including evenings and weekends.
• Provide coverage for staff or conduct on-the-job training for new staff.
• Build relationships with the people served and help them connect to their communities.
• Oversee the documentation of services from supervised staff.
• Ensure all service plans align with agency standards and keep participant files up to date.
• Assist staff in maintaining required documents, scheduling hours, and approving timecards.
• Provide customer service over the phone or via email to external stakeholders and service providers.

Benefits

• Very low-cost medical, dental, vision, and life insurance
• Generous amounts of paid time off
• 11 Paid Holidays per year
• Excellent professional development and career growth opportunities
• Unique retirement plan that we contribute to on your behalf
• A supportive culture that values people and a commitment to learning and improving
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees