Eligibility Supervisor (Human Services Supervisor 2)
About The Position
The Oregon Department of Human Services (ODHS) is seeking a leader for a Human Services Supervisor 2 (HSS2) role on the Oregon Eligibility Partnership (OEP) team in Seaside. ODHS is an Equal Opportunity Employer committed to equity and diversity, encouraging applications from historically underrepresented groups. The OEP team provides direction and resources for determining eligibility for Oregonians applying for medical, food, cash, and childcare benefits through the ONE eligibility system. The selected candidate will take on a key leadership role, fostering a diverse and qualified workforce where individuals feel welcome and valued.
Requirements
- A valid driver’s license and acceptable driving record are required for this position.
- Four Years of lead work, supervision, or progressively related experience; OR One year of related experience and a bachelor’s degree in a related field.
- Experience using critical thinking skills to make quick decisions under pressure and in time sensitive situations.
- Pro-active visionary experience in driving change management within a fast-paced environment
- Experience taking in large amounts of information, managing multiple initiatives, and meeting deadlines
- Experience creating an environment that embeds diversity, equity, inclusion, and belonging into leadership practices, team culture, and service delivery to ensure respect and access for all.
Responsibilities
- Provide leadership and support for diversified eligibility staff by supervising, hiring, engaging, empowering, aiding in professional development, coaching, supporting, promoting, monitoring performance and providing direction.
- Manage staff performance by establishing directions, goals and priorities for assigned team members in collaboration with OEP Central Operations, OEP Workflow Coordination and OEP leadership.
- Monitor and analyze local office effectiveness in policy implementation and application.
- Analyze, evaluate, and monitor operational effectiveness through reports gathered by reviews, routine monitoring and quality control data.
- Perform administrative functions to carry out objectives and goals of the department and implement the department's vision, leveraging local community resources and department staff and programs.
- Anticipate agency needs and direction. Articulate that vision with staff and the community to provide an environment for effective change to occur.
- Facilitate changes in services, programs, community partnerships and use of department resources.
- Actively model our Equity North Star goals and the ODHS Core Values of Stewardship, Integrity, Respect, Responsibility, Service Equity, Innovation and Professionalism.
- Ensure staff have a clear understanding of these goals and values; hold self and staff accountable for instilling these values into everyday actions and behaviors.
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
