Manager, Learning and Family Engagement

KERA • Dallas, TX

1d • $65,000 - $75,000 • Hybrid

About The Position

Serving the country’s fourth-largest media market, KERA reaches more than 5 million people monthly through KERA TV , KERA News , KXT , WRR and The Denton Record-Chronicle . For more than 65 years, North Texans have turned to KERA as a destination for community engagement and lifelong learning. As we seek to recognize and reflect our audience and communities, we encourage applicants from all backgrounds and points of view to consider employment opportunities at KERA. SUMMARY OF THE ROLE: The Manager, Learning and Family Engagement will support the VP, Education & Engagement in expanding KERA’s education services as a leading provider of high-quality, free education content and activities to the community. The Manager, Learning and Family Engagement will be passionate and excited about sharing learning opportunities to engage, families, community organizations, schools and educators across North Texas. This is an FLSA classified exempt position, which is not eligible for overtime. The position directly reports to the VP, Education & Engagement and supervises two full-time Family Engagement Specialists plus contractors (as needed).

Requirements

• At least three years of experience as a teacher, OR At least three years of experience in education, or family engagement
• Experience managing a team and strong collaboration skills with multiple departments
• Proficient in the use of digital media tools in both virtual and face-to-face learning environments
• Highly organized with project management experience and can juggle several projects at once
• Strong knowledge of education systems and community partners dedicated to family engagement
• Experience creating programs from the ground up with successful metrics
• Ability to plan and present sessions for training educators, parent educators, and parents to use materials and programs from KERA effectively
• Highly informed on Pre-K through 6th grade educational trends and resources to deepen student and parent/caregiver engagement
• Proactive and quick learner who can solve problems, multi-task, anticipates organizational and partnership needs as well as meets deadlines
• Able to collaborate and communicate diplomatically with multiple external organizations
• Must have reliable transportation and drive to various North Texas locations for events

Nice To Haves

• Bilingual in Spanish and other languages common in Texas a plus
• Experience as a lead teacher or leadership roles within the education field
• Knowledge of educational landscapes including public and charter schools and homeschool educators
• Experience in managing team members
• Experience in project management and creating programs
• Experience creating surveys, analyzing data, and reporting on outcomes
• Experience/familiarity with the mission and services of public media

Responsibilities

• Help the VP, Education & Engagement develop and maintain strategic partnerships at the local, state, and national levels including PBS affiliates
• Assist in expanding KERA’s Learning Neighborhood program
• Collaborate with local partners to present KERA’s community-based education programs and recruit families to participate in programs
• Create an Ambassador Program including a digital toolkit that empowers KERA’s partners to share our content.
• Support the KERA Digital Products Team to amplify the Ambassador materials on the KERA website and other digital products.
• Oversee Ambassador program from inception to rollout and engage and oversee partners associated with the program
• Host focus groups for community members for community voices to inform our work
• Plan and present sessions for training parent educators and parents to use materials and programs from KERA most effectively
• Create curricula and other teaching tools to augment KERA’s teaching and learning programs
• Represent KERA’s education services at community events and education conferences
• Stay up to date on plans by PBS and other public media stations for broadcast and digital programming and community-based activities
• Help to evaluate the efficacy of KERA’s family engagement and educator programs
• Directly manage full-time Family Engagement Specialists (and contractors, when needed) to help them be successful in their roles including (but not limited to) regular 1:1 meetings, day to day oversight and supervision, quarterly performance reviews and regular coaching
• Support and synthesize data and metrics from education programs on spreadsheets, reports, and other reporting tools
• Track, monitor, and analyze data from the Learning Neighborhood program to ensure al ignment with program objectives and report on monthly program outcomes
• Represent KERA’s education services at community events and education conferences
• Stay up to date on plans by PBS and other public media stations for broadcast and digital programming and community-based activities
• Demonstrate excellent writing, communication and presentation skills internally and externally
• Work involves occasional weekends at conferences, events, and workshops
• Work in a manner that is consistent with KERA’s mission, vision and values; and maintain compliance with all company policies and procedures
• Participate in fundraising activities as needed and assigned
• Perform additional duties as assigned

Benefits

• Generous vacation (3 weeks), sick (8 days), personal time (2 days) and holidays (11)
• Comprehensive health, dental and vision insurance
• KERA-paid short and long-term disability, basic life insurance and AD&D insurance
• Flexible scheduling and hybrid work environment
• 401k plan with KERA-contribution after 6 months
• Robust employee assistance program available to the employee and all members of their household
• Strong company culture focused on connection, belonging and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees