Learning and Development Specialist

Lutheran Social Service of Minnesota•Saint Paul, MN

2d•$63,450 - $70,500

About The Position

The Learning and Development Specialist supports the design, administration, and delivery of enterprise learning and development programs and systems. The role serves as the primary enterprise administrator for Pathways, LSS’s learning management system; owns New Hire Orientation from end to end; designs and develops assigned learning solutions; and administers designated employee surveys. The specialist partners with subject matter experts, HR colleagues, and organizational stakeholders to deliver effective learning solutions and maintain reliable learning systems, processes, and data. The position combines instructional design, LMS administration and governance, program administration, and continuous improvement. The ideal candidate is self-motivated, technically confident, organized, and able to work independently while managing multiple projects and competing priorities in a fast-paced environment. Strong communication, stakeholder partnership, and follow-through are essential.

Requirements

Bachelor’s degree in Instructional Design, Learning Experience Design, Educational Technology, Adult Learning, Training and Development, or a closely related field, with 2 or more years of relevant professional experience; or a recognized professional certification such as CPTD or APTD with 4 or more years of progressively responsible learning and development experience.
Demonstrated experience designing and developing effective digital and instructor-led learning materials using PowerPoint, Articulate 360, or comparable development platforms.
Hands-on experience administering a learning management system, including course or program setup, assignments, learner support, reporting, and learning records.
Experience partnering with subject-matter experts and organizational stakeholders to develop or improve learning solutions.
Ability to independently manage multiple projects, recurring responsibilities, timelines, and stakeholder commitments.
Strong written and verbal communication skills, including the ability to facilitate learning and lead stakeholder meetings.
Ability to analyze, organize, and communicate learning, survey, or program data.
Strong digital fluency and ability to learn, administer, troubleshoot, and improve enterprise technology platforms.
Strong organizational and time-management skills, with demonstrated follow-through in managing competing priorities and deadlines.

Responsibilities

Serve as the primary enterprise administrator for Pathways, LSS’s learning management system.
Design and develop digital and instructor-led learning solutions and assigned learning materials.
Own and manage New Hire Orientation from end to end.
Administer designated employee surveys.
Partner with subject matter experts, HR colleagues, and organizational stakeholders to develop or improve learning solutions.
Maintain reliable learning systems, processes, and data.
Manage multiple projects, recurring responsibilities, timelines, and stakeholder commitments.
Analyze, organize, and communicate learning, survey, or program data.
Facilitate learning and lead stakeholder meetings.
Learn, administer, troubleshoot, and improve enterprise technology platforms.

Benefits

Childcare assistance
Discounts on events and services
Employee assistance program
Financial counselling
Wellness program
UKG Wallet access to payroll dollars before payday
Medical, dental, life, and vision plans for employees working 30 or more hours per week
403(b) plan with a match for employees working 30 or more hours per week
Other ancillary plans for employees working 30 or more hours per week
Generous PTO plan, including paid holidays and float days
Paid training during orientation and throughout employment
Career growth opportunities across LSS’s 24 or more services
Supportive, positive, healthy, and fun workplace