Learning and Development Specialist

Johnson & Johnson•Santa Clara, CA

2d•Onsite

About The Position

The Ottava Learning and Development Specialist supports manufacturing personnel, leadership, and the learning and development team through training administration, certification, and coaching to promote appropriate procedures and build skills. This entry-to-developing individual contributor role works under close supervision and offers hands-on experience with innovative technology, electromechanical skill development, and long-term career growth. The role supports new product introduction in a fast-paced, collaborative environment and works with teams across functions. The specialist assesses and trains manufacturing personnel against applicable specifications and procedures, coordinates training plans for assigned production areas, maintains knowledge of production operations, and ensures employees are trained, qualified, and certified. The role also evaluates competency with specialized equipment, delivers onboarding and skills training, develops training content and documentation, and contributes to continuous improvement of manufacturing assembly training and processes. The position is based in the Bay Area, with posting locations in Milpitas and Santa Clara, California. The current operations shift runs from 6:00 a.m. to 2:30 p.m.; hours for this role may vary and may include weekends when needed. Occasional flexible scheduling and overtime may be needed to meet training and business requirements.

Requirements

Bachelor’s degree in Learning & Development, Education, Business, Engineering, or a related discipline.
At least 3 years of proven experience.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
Excellent communication skills.
Facilitation and content-development skills.
Knowledge of presentation skills or the ability to develop them.
Ability to work overtime as needed by the business.
Ability to work flexible schedules occasionally to accommodate training and delivery needs; hours may vary and may include weekends if needed.
Ability to work with a diverse team and collaborate across functions, including communicating with leadership to solve problems.
Willingness to learn.
Detail-oriented and team-player approach.
Ability to adapt training approaches to different audiences and learning styles.
Problem-solving mindset focused on quality and safety standards.
Ability to work independently and collaboratively.
Ability to develop and deliver training plans that support business needs and coordinate their implementation with management.

Nice To Haves

Medical device, healthcare, or robotics experience.
Experience using Learning Management Systems or related systems such as ComplianceWire, AGILE PLM, MES, and SAP.
Previous manufacturing experience and multifunctional knowledge of production areas.
Prior involvement in process improvement, equipment operation, or compliance documentation.
A proven record of developing training curricula end to end, especially for manufacturing or production environments.

Responsibilities

Assess and train manufacturing personnel to applicable specifications and procedures using provided curricula, documents, materials, and tools.
Execute or coordinate training plans for assigned production areas in alignment with business goals and objectives.
Maintain subscriptions to applicable training curricula and documents, and maintain knowledge and skills in production operations within areas of responsibility.
Document and track orders for new machinery or equipment and identify required training for production and product readiness.
Attend production meetings for designated areas as needed.
Ensure personnel requiring certification are appropriately trained, qualified, and certified.
Evaluate staff competency with specialized machinery and equipment.
Conduct new-hire orientation as needed and ensure onboarding curricula prepare new hires to perform their job duties.
Support production associates’ skill development by designing and facilitating training.
Draft documentation and training materials to improve assembly-line operations and advance the Manufacturing Assembly strategy.
Partner with people leaders and management to evaluate training effectiveness and identify skills or training needs.
Compile data and materials supporting projects, programs, and processes for the Manufacturing Assembly area.
Support the establishment and implementation of cost-effective, results-based Manufacturing Assembly programs and initiatives under direct supervision.
Comply with quality management, environmental, safety, and occupational health policies and applicable regulations; ensure proper safety practices are used.
Maintain training reports and records, including training matrices, logbooks, and reports.
Apply Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions.
Develop and implement technical training plans that support business needs and coordinate execution with management.

Benefits

Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Eligibility to participate in the long-term incentive program.
Vacation: 120 hours per calendar year, subject to policy and hire date.
Sick time: 40 hours per calendar year, subject to policy and hire date.
Holiday pay, including floating holidays: 13 days per calendar year, subject to policy and hire date.
Work, Personal and Family Time: up to 40 hours per calendar year, subject to policy and hire date.
Parental leave: 480 hours within one year of a child’s birth, adoption, or foster care placement, subject to policy and hire date.
Bereavement leave: up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year, subject to policy and hire date.
Caregiver leave: 80 hours in a 52-week rolling period, subject to policy and hire date.
Volunteer leave: 32 hours per calendar year, subject to policy and hire date.
Military spouse time off: 80 hours per calendar year, subject to policy and hire date.