Learning and Development Specialist

Lutheran Social Service of Minnesota•Saint Paul, MN

About The Position

The Learning and Development Specialist supports the design, administration, and delivery of enterprise learning and development programs and systems. The position serves as the primary enterprise administrator for Pathways, LSS’s learning management system; owns New Hire Orientation from end to end; designs and develops assigned learning solutions; and administers designated employee surveys. The role partners with subject matter experts, HR colleagues, and organizational stakeholders to deliver effective learning solutions and maintain reliable learning systems, processes, and data. The ideal candidate has 2–3 years of corporate learning and development experience, with an emphasis on instructional design and LMS administration and governance. The role requires someone who is self-motivated, technically confident, and able to work independently while managing multiple projects and competing priorities in a fast-paced environment. Strong organization, communication, stakeholder partnership, and follow-through are essential. Lutheran Social Service of Minnesota serves children, youth and families, people with disabilities, older adults, and military veterans. The organization describes its workplace as supportive, positive, healthy, and fun, and offers opportunities to grow across more than 24 services.

Requirements

  • Bachelor’s degree in Instructional Design, Learning Experience Design, Educational Technology, Adult Learning, Training and Development, or a closely related field and 2+ years of relevant professional experience; or a recognized professional certification such as CPTD or APTD with 4+ years of progressively responsible learning and development experience.
  • Demonstrated experience designing and developing effective digital and instructor-led learning materials using tools such as PowerPoint, Articulate 360, or comparable development platforms.
  • Hands-on experience administering a learning management system, including course or program setup, assignments, learner support, reporting, and learning records.
  • Experience partnering with subject-matter experts and organizational stakeholders to develop or improve learning solutions.
  • Ability to independently manage multiple projects, recurring responsibilities, timelines, and stakeholder commitments.
  • Strong written and verbal communication skills, including the ability to facilitate learning and lead stakeholder meetings.
  • Ability to analyze, organize, and communicate learning, survey, or program data.
  • Strong digital fluency and ability to learn, administer, troubleshoot, and improve enterprise technology platforms.
  • Strong organizational and time-management skills with demonstrated follow-through in managing competing priorities and deadlines.

Responsibilities

  • Serve as the primary enterprise administrator for Pathways, LSS’s learning management system.
  • Own New Hire Orientation from end to end.
  • Design and develop assigned digital and instructor-led learning solutions.
  • Administer designated employee surveys.
  • Partner with subject matter experts, HR colleagues, and organizational stakeholders to develop or improve learning solutions.
  • Maintain reliable learning systems, processes, and data.
  • Manage multiple projects, recurring responsibilities, timelines, and stakeholder commitments.
  • Analyze, organize, and communicate learning, survey, or program data.
  • Facilitate learning and lead stakeholder meetings.
  • Learn, administer, troubleshoot, and improve enterprise technology platforms.

Benefits

  • Childcare assistance
  • Discounts on events and services
  • Employee assistance program
  • Financial counselling
  • Wellness program
  • UKG Wallet access to payroll dollars before payday
  • Medical, dental, life, and vision coverage for employees working 30 or more hours per week
  • 403(b) plan with a match for employees working 30 or more hours per week
  • Other ancillary plans for employees working 30 or more hours per week
  • Generous PTO plan including paid holidays and float days
  • Paid training during orientation and throughout employment
  • Opportunities for career growth across more than 24 services
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