About The Position

The Learning and Development Specialist supports the People Team in designing and implementing high-impact learning programs. Under the leadership and coaching of an L&D Manager, the Specialist partners with leaders, stakeholders, and subject matter experts across business units to design, develop, implement, and manage learning programs that improve employee performance. The role uses adult-learning principles to create and manage learning interventions and support tools, including e-learning courses, videos, virtual and instructor-led training, job aids, and intranet pages. Programs are intended to provide scalable, sustainable learning solutions as the company grows and to connect with employee processes such as performance reviews and competency frameworks. The position is remote within the United States or may be based in the Bethesda, Maryland office. It supports learning-program management from design through evaluation and implementation, development across multiple modalities, facilitation of training and events, and exploration of learning trends and technologies, including generative AI. The Specialist may also support other L&D functions as priorities and workload change.

Requirements

  • At least 3 years of experience supporting the development and implementation of learning programs.
  • Exposure to creating and managing learning across multiple modalities, including e-learning, video creation or editing, instructor-led training, and informal learning.
  • Comfort using generative AI tools, such as Claude or Gemini, to draft, edit, and iterate on learning content, and judgment to review and validate outputs for accuracy, tone, and inclusivity.
  • Basic communication skills for collaboration within teams and with stakeholders.
  • Proficiency in instructional design models such as ADDIE or a similar framework.
  • Experience facilitating training.
  • Interest in employee enablement and performance.
  • Ability to work collaboratively within a team.

Nice To Haves

  • Ability to prioritize tasks effectively to ensure timely delivery.
  • Excellent written and verbal communication skills, particularly for clear and concise communications.
  • A collaborative mindset and ability to engage colleagues constructively and incorporate feedback.
  • Experience building or refining prompts, assistants, or workflows that improve how learning is created or delivered.

Responsibilities

  • With manager coaching and guidance, manage learning programs from design through evaluation and implementation.
  • Collaborate with subject matter experts and team members to develop and implement learning interventions across multiple modalities, including AI-assisted content creation and design, to improve employee performance.
  • Support the design and application of appropriate learning modalities, including e-learning, videos, job aids, virtual or instructor-led training, intranet pages, and AI-enabled tools and assistants.
  • Facilitate instructor-led and virtual instructor-led training sessions, workshops, and other L&D-led events, with manager coaching as needed.
  • Stay current with learning trends and technologies, including emerging AI capabilities, and pilot and share effective AI practices with the L&D team and broader business.
  • Provide flexible support across the L&D organization, including learning design and development surge support, program delivery and facilitation, and learning operations.
  • Perform other duties as required.

Benefits

  • Flexible work schedules and remote work availability for many roles.
  • Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners.
  • 21 days of PTO in the first year.
  • Two paid volunteer days and 11 paid holidays.
  • 12 weeks of paid parental leave for all new parents.
  • Six weeks of paid sabbatical after six years of service.
  • Educational Assistant Program and Clinical Employee Reimbursement Program.
  • 401(k) with up to 4% match.
  • Stock options.
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